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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.4
(104 reviews)

Business Details

1017 W Dundee Rd, Arlington Heights, IL
60004, United States
(847) 454-0420

About

Sandwich Restaurant

Location

Jimmy John's
1017 W Dundee Rd, Arlington Heights, IL
60004, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.4
104 reviews
5 stars
48
4 stars
12
3 stars
7
2 stars
5
1 star
32
  • JD
    Jonny Diaz (Dj)
    Apr 6, 2026
    5.0
    Excelente servicio 👍
  • JF
    Jim F
    Jan 15, 2026
    5.0
    I highly suggest getting their app. Killer deals that actually save you money plus you acrue points to use as discounts. Using the app I've had better success at my order being made corrected vs doing it in store
  • AW
    Aaron Wolf
    Nov 2, 2025
    1.0
    Seems like Jimmy John’s has fallen to the practice of shrinkflation - the portion sizes have been reduced while keeping the same prices. Looks like we will be taking our business elsewhere.
  • SD
    Steven Dale
    Sep 1, 2021
    1.0
    My order arrived having an extreme odor of cigarettes so much that it gave me a headache, the smell filled up the entire vestibule of my office and lingered for an hour after I threw away the packaging. Maybe they should advise drivers to wait to smoke until after orders have been delivered. In addition to my order smelling horrible, my sandwich was not made the way I ordered it. I customized my sandwich on the app and none of the choices I made were reflected, they made me just the basic sandwich. Unfortunately this is not the first time I have had issues with this store and I will not be ordering from them again unless something is done to make up for this. In past orders, my delivery was late by over an hour, and after calling several times and being reassured that it was on the way, I was informed that the driver got lost. This store should train their employees better or make them use Google Maps, my office building is less than a mile away and located on the exact same road as this store. Other issues I have had in the past were receiving poorly made sandwiches that were not customized the way I ordered. This has happened several times. I have refrained from making a review in the past because I understand that mistakes happen and I am very forgiving. The fact that I have had this many issues with this store has compelled me to write a review because it is obvious there is a management issue. I expect much more from Jimmy John's and this is simply unacceptable.

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