Subway

Reviews

• ID

  INNA DULCHENKO

  Nov 9, 2025
  1.0
  Обслуговування не на кращому рівні
• PS

  Piper Smietana

  Oct 16, 2025
  5.0
  A+ customer service, the people behind the counter were very attentive and friendly. My order was made quickly and tasted great. :D
• MB

  Mandah Bayasgalan

  Oct 2, 2025
  5.0
  Best subways
• DJ

  Donna Jung

  Sep 7, 2025
  1.0
  I just had worst experience today at this location and want to share my story. My son and I stopped by this location around noon to order sub sandwiches. My son ordered chicken teriyaki with barbecue sauce and I ordered the same thing but without a sauce. And we made them Togo and asked a server to make separate bags because I needed to drop my son off with his sandwich at his work and I had to go home with my sandwich. So a server did make separate and she pointed out which was mine. So I trusted what she said and grabbed my sandwich which the server pointed out that was mine. And my son grabbed his. We both were super hungry and we had to eat something simple at two different locations. As soon as I opened my sandwich at my home, noticed that it was not mine. It was actually the one my son ordered with barbecue sauce. But I don’t eat barbecue sauce. So the server pointed out the wrong sandwich as mine. I got a little embarrassed and I called my son. He said he just ate mine, the one without a sauce which he didn’t like with no choice because he had to eat something quickly before he started to work. I got angry but I didn’t want to throw the food away. So I had to drive 10 min to go back there asked refund for just mine because I already didn’t feel that happy to order a new sub sandwich to eat it, so I requested refund instead. But neither they apologized me nor refund me. The manger was even more terrible. She said they can’t refund me back and also said that it was not major mistake that they did to me. So what do I need to supposed to do? I gave my sandwich back to them and got back home without money back. As servers, the first responsibility is, they must’ve make sure the food wasn’t switched by mistake because it was different orders and especially when they make food in separate bags. I understand sometimes they can make mistakes. In that situations, they are supposed apologize a customer first what the mistake they made and should be able to refund if the reason is valid and customers don’t want to make a new order. Eventually they charged me double for just one sandwich. I wanted to share this because I am sure this kind of unpleasant incidents can be happened often and it is really unpleasant experience to the customers. And they are forcing customers to order a new sandwich because they don’t want to refund. Why customers have to pay their precious money to eat something not make them happy and are forced to order new one at the unpleasant place? I don’t want to pay even a penny to this kind of place which gives such a bad impression and services to the customers. I really don’t want to recommend to go this place.
• MM

  Michelle

  Jul 24, 2025
  5.0
  Very clean

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