Portillo's Arlington Heights

4.3
3594 reviews
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Business Details

806 W. Dundee Rd., Arlington Heights, IL
60004, United States
(847) 870-0870
https://www.portillos.com
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About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 806 W Dundee Road! Dive into the authentic taste of Chicago Street food at our 20s Prohibition themed restaurant, just 5.6 miles from Arlington Park. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Arlington Heights
806 W. Dundee Rd., Arlington Heights, IL
60004, United States

Hours

Reviews

4.3
3,594 reviews
5 stars
2,369
4 stars
650
3 stars
214
2 stars
95
1 star
266

What are people saying?

AI-generated from recent customer reviews

Food Quality

There are mixed reviews on food quality, with some customers praising the taste while others report inconsistencies and a decline in freshness.

Service Issues

Many customers experienced problems with order accuracy and service speed, leading to dissatisfaction.

Atmosphere

The restaurant's atmosphere is generally appreciated, with a unique and nostalgic vibe that enhances the dining experience.

Staff Friendliness

While some reviews mention friendly and helpful staff, others report unprofessional behavior and poor customer service.
  • DP
    Den Pro
    2 days ago
    5.0
    Always take Maxwell chicago style! Delicious! Highly recommended!
  • AL
    Aliaksandr Lukyanchanka
    3 days ago
    3.0
    Someone need to fix this pot hole on entering roadway.
  • JK
    John Karner
    Jan 3, 2026
    2.0
    It’s a shame. What used to be one of the best dining experiences, is no longer worth the time. Quality of the people working there is totally lacking. Quality of the food is now just horrible…. Their French fries are constantly under cooked and inedible… Heck even their pop machines delivers flat drinks… it’s a shame… just a constant horrible experience.
  • GG
    Geoffrey
    Dec 26, 2025
    1.0
    the tables are a mess they never clean them off in the next customer..
  • EG
    Eric Gould
    Dec 17, 2025
    5.0
    Of course this place is excellent. We did drive thru and the service was great. Food was amazing as always.
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Frequently Asked Questions About Portillo's Arlington Heights

What are the regular opening hours for Portillo's Arlington Heights?

Portillo's Arlington Heights is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Does Portillo's Arlington Heights have a drive-through service and what are its hours?

Yes, the restaurant offers drive-through service from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.