Panera Bread

3.9
495 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Arlington Heights is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5 W Rand Road, Arlington Heights, IL
60004, United States

Hours

Reviews

3.9
495 reviews
5 stars
253
4 stars
108
3 stars
35
2 stars
28
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unresponsive staff, leading to frustration.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, including dirty floors and unsanitary bathrooms.

Food Quality

While some customers praised the food for being fresh and delicious, others noted declining quality and portion sizes.

Management Concerns

Several reviews criticized management for poor oversight and handling of staff, impacting overall customer experience.

Positive Staff Interactions

Despite the issues, some customers had positive experiences with friendly and attentive staff members.
  • AC
    Adrian Canady
    5 days ago
    1.0
    $7 for a CUP of Broccoli & Cheese soup?! You guys have gotta be out of your minds.
  • HO
    Haithem Oueslati
    Nov 6, 2025
    5.0
    Good Job!
  • MS
    Myron S
    Oct 31, 2025
    1.0
    The management is horrible. Honestly I’ve never seen a Panera this bad-handled, and they have such a huge ego like if they’re the stuff. There’s only a few employees that are good workers, but the rest are just ignorant, irresponsible, and don’t know how to run a store. Glad to see this Panera is under 4 stars! Well deserved. Anyway thank you!! Will definitely not visit again especially not the managers.
  • MB
    Maryjo Barnes
    Oct 25, 2025
    4.0
    Panera is yummy but also so overpriced, had an Asiago breakfast bagel, no coffee, just water and $8?
  • JY
    jinhyung yoo
    Oct 15, 2025
    4.0
    맛있게 먹고, 즐거운 마음으로 돌아왔습니다... 감사합니다...

Frequently Asked Questions About Panera Bread

Does Panera Bread in Arlington Heights accept reservations?

No, Panera Bread in Arlington Heights does not accept reservations.

What kind of food and environment does Panera Bread in Arlington Heights offer?

Panera Bread focuses on quality, clean ingredients served in a warm and welcoming environment, offering soups, salads, sandwiches, and freshly baked breads.