Oberweis Ice Cream and Dairy Store

4.5
1637 reviews

About

Ice Cream ShopRestaurantDessert Shop
A visit to any Oberweis Ice Cream & Dairy Store brings a little nostalgia and a lot of happiness. We bake our famous waffle cones every day, make our signature whipped cream from scratch and serve our super premium ice cream in traditional fountain glassware. We welcome everyone to relax with a friendly game of chess, checkers or other games while enjoying your favorite ice cream treat. Every location includes farm fresh Oberweis milk for sale in glass bottles in addition to an assortment of premium grocery items. You can even sign up for home delivery and we will deliver Oberweis goodness directly to you. Find our stores in Illinois, Indiana, Michigan and Missouri. Check home delivery availability on our website.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Oberweis Ice Cream and Dairy Store
9 East Dundee Road, Arlington Heights, IL
60004, United States

Hours

Reviews

4.5
928 reviews
5 stars
622
4 stars
194
3 stars
58
2 stars
23
1 star
31

What are people saying?

AI-generated from recent customer reviews

Quality of Ice Cream

Customers consistently praised the rich and delicious flavors of the ice cream, noting its high quality and nostalgic taste.

Customer Service

While many reviews highlighted friendly and attentive staff, there were also complaints about rude service and order mix-ups.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices of ice cream, feeling that the cost was not justified by the portion sizes.

Atmosphere

The shop is described as cheerful and casual, with a family-friendly environment, although some noted cleanliness issues.

Inconsistency

There were reports of inconsistent experiences, with some customers receiving poor quality items or experiencing long wait times.
  • MU
    mohammed uddin
    Nov 9, 2025
    5.0
    God bless the staff member who assisted my toddler when she was crying. I am a loyal customer of Oberweis. (girl with color hair)
  • CS
    Carrie Stacks
    Sep 9, 2025
    5.0
    It was my first time here. I suck at names but the person that helped us was super friendly and patient. There were so many flavors to choose from. I had to try 4 to narrow it down. I knew I wanted a double scoop so I had to make sure that the 2 flavors I chose melted well together. So I went for the coconut almond chip or whatever the name was and the espresso chip. I said if I'm doing this then I am doing this right and got my 2 scoops in a waffle bowl with chocolate. What I didn't know was how big those scoops were going to be. It took a while to finish that bowl and the 2 scoops of ice cream in it and I may have some seriously high sugar levels now but it was delicious. I didn't want the flavors to stop. The cup you see is a bananachoco milkshake or something like that. And that was the regular size. I can't even imagine how big the large is. I did not taste that because that double scoop was more than enough. I will definitely go back there. YUM!
  • JG
    Jenna Gianneschi
    Aug 12, 2025
    5.0
    A Nightly Ritual We Can’t Quit Every time we’re in town, Oberweis becomes less of a treat and more of a mandatory nightly pilgrimage. It’s that good. My husband and I don’t even debate it anymore—it’s simply understood that dessert means Oberweis. My personal obsession? The chocolate chip milkshake with a side of hot fudge. It’s decadent, dreamy, and basically the dessert equivalent of a warm hug. The ice cream is so rich and creamy, you can taste the quality in every single bite (or sip). There’s just something about the way Oberweis does dairy—it’s pure, nostalgic indulgence without a single hint of “grocery store ice cream” vibe. And the fact that we somehow manage to justify going every single night while visiting? Zero regrets. Bottom line: Oberweis is happiness in a cup, cone, or milkshake glass. If you’re anywhere nearby, just go. Then go again tomorrow.
  • ST
    Shailesh Thakkar
    Jul 6, 2025
    5.0
    It has been years since Oberweis is serving best quality ice cream and treats to customers. The secret is old receipes and uncompromising quality of ingradients. Taste is always consistent. I love this place. One of the best experience! I would highly recommend this place. A+
  • DB
    Diana Grossman Tantra Butterfly
    Jun 22, 2025
    5.0
    I've been here several times these past two months. First time just a traditional ice cream treat on a cone (peanut butter 🥜 chocolate) and the following visits hot fudge sundae 🍨 and root beer 🍺 floats. Let me just say they have THE BEST root beer floats because of the extremely good quality of their vanilla ice cream and they give you a very generous sized quantity in a huge mug. The place is typically pretty packed in the evening especially on the weekends but there's always plenty of room for seating. Atmosphere here is cheerful and casual and the staff are very friendly and eager to provide excellent service. It's always a pleasure to come here and enjoy dairy treats.

Frequently Asked Questions About Oberweis Ice Cream and Dairy Store

What are the operating hours of Oberweis Ice Cream and Dairy Store in Arlington Heights?

The store is open from 11:00 AM to 9:00 PM from Monday to Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.

Does Oberweis offer delivery or pickup services?

Yes, Oberweis offers in-store pickup, curbside pickup, regular delivery, and same-day delivery services.