McDonald's

3.5
1206 reviews
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Business Details

45 E Golf Rd, Arlington Heights, IL
60005, United States
(847) 427-8773
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
45 E Golf Rd, Arlington Heights, IL
60005, United States

Hours

Reviews

3.5
1,206 reviews
5 stars
479
4 stars
208
3 stars
211
2 stars
94
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the service received.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, both in the drive-thru and in-store, leading to frustration among customers.

Wait Times

Many customers experienced long wait times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Food Quality

Several reviews mentioned issues with food quality, including cold fries and overly salty items, contributing to a negative dining experience.

Cleanliness and Atmosphere

While some customers noted cleanliness and a cozy atmosphere, others reported unsanitary conditions and a poorly designed parking lot.
  • AC
    Andrea Cuervo
    Nov 8, 2025
    5.0
    Breakfast is super fresh. Hashbrowns are always crunchy and perfect!
  • MG
    Melissa Griner
    Nov 5, 2025
    1.0
    Lady in the drive through very rude and accusatory. I asked for help with locating something on the app and her response was .. not my problem you should have ready. Just rude. Needless to say I left.
  • MM
    Michael
    Oct 30, 2025
    1.0
    Worst drive thru I’ve ever been at waited for 10 minutes without moving then when I go into the store to pick up my mobile order no one would come to the counter so I just left without ever getting my food. Figure it out you’re McDonald’s
  • JJ
    Jeff Jung
    Oct 28, 2025
    2.0
    Ordering takeout they never fill the fries. Ordered medium size but it is barely filled looks like barely a small size order of fries in a medium container. Third time it has happened.
  • CQ
    Carollynn Quattrochi
    Oct 24, 2025
    1.0
    I usually give great reviews when they're well deserved I ordered a meal for myself and my son when I pulled up to pick up my food through the drive-thru I received an order that I didn't order I explained to the woman that the order was wrong. I explained to her what my order was so she had to go back inside McDonald's. So as we were sitting she comes back to my car and says here's your order. The order was still wrong! She insisted that was what I ordered I showed her the receipt instead of trying to sympathize with me or offer me some kind words, she still insisted that was my order I took the bag and me and my son left very unhappy, it wasn't so much about me it was about that I had promised my son all morning we would go there for lunch. kids remember things he had the worst experience watching me have a conversation with this woman that was just irate so buyer beware McDonald's East golf road, in Arlington heights Illinois you might want to think twice about going there:-(
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Frequently Asked Questions About McDonald's

What are the McDonald's Arlington Heights location hours?

This McDonald's at 45 E Golf Rd is open daily from 5:00 AM to midnight.

Is drive-through service available at this McDonald's?

Yes, the drive-through is open daily from 5:00 AM to midnight.