Jewel-Osco

4.1
963 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 440 E Rand Rd, Arlington Heights, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 255-8735. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
440 E Rand Rd, Arlington Heights, IL
60004, United States

Hours

Reviews

4.1
963 reviews
5 stars
541
4 stars
194
3 stars
99
2 stars
26
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, particularly at self-checkout and deli sections.

Cleanliness

Customers frequently mentioned concerns about the cleanliness of the store, including dirty bathrooms and unclean produce.

Long Wait Times

Many customers expressed frustration over long wait times at checkout, often due to understaffing and the prevalence of self-checkout lines.

Product Quality

Several reviews noted issues with product quality, including expired items and poor handling of perishables.

Pricing Issues

Customers reported feeling that prices were high and inconsistent, with complaints about price gouging and dissatisfaction with the value for money.
  • DF
    Daniela F.
    Dec 30, 2025
    1.0
    This used to be our grocery store of choice. However, for the past few years it's the last resort. Most of the staff seem to not want to be there and are often rude. The lines are ridiculous. Trader Joes opens additional lines when there's more than 3 people waiting. This Jewel can have lines of 8 or more and still have closed registers. And I question the cleanliness. Too bad. As mentioned, I only make a trip here as a last resort.
  • DS
    Dani Seiwert
    Dec 8, 2025
    1.0
    I have super disappointed in the customer service here and the ableism at this location. I have crutches due to a hip injury. I placed them in the cart since the cart is acting like an assisted device. The "monitor at the self check out" on 12/08 around 1:20-1:30 said "You don't need those crutches." I looked at her and said," Yes I do I have a hip injury." All she said was i didn't mean it in a bad way. Seriously consider what you say to people because that was uncalled for and quite rude. I go to this jewel all the time since its close to my work. Thats never happening again
  • DO
    Denise Olesen
    Dec 4, 2025
    5.0
    Frosted Brownies.....yum
  • JO
    John Olsen
    Nov 25, 2025
    4.0
    As far as grocery stores go, this one is ok. Produce department is too small.
  • LH
    Lilith Hestivia
    Nov 14, 2025
    1.0
    Would give 0 stars if i could,this jewel osco got like 1 to 2 good employees rest are bad apples,ive been coming here for mmm about 7 years exact if not longer. This jewel osco tonight was incredibly disrespectful the guy was looking like a lumberjack so i dont expect much cleanliness from this man but to drop food on the scale and the other employees was laughing and being snarky when we asked for another piece one that wasnt dirty and all he did was raise his hand in victory like our words were hilarious. I hope that man in the deli section either gets fired or his socks rocked either would be good in my eyes.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!