Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
313 reviews
5 stars
141
4 stars
48
3 stars
25
2 stars
9
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and disrespectful behavior from staff.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including wrong drinks and missing items.
Cleanliness
Several customers reported unsanitary conditions, including sightings of bugs and unclean facilities.
Coffee Quality
Many customers expressed dissatisfaction with the quality of coffee, describing it as weak or improperly made.
Management Issues
Reviews indicated problems with management, including defensive responses to complaints and lack of accountability for staff behavior.
- AQAlexander QuillOct 12, 20255.0Great Place Great People Great Service
- AMAtefeh MahboubiSep 23, 20253.0We had two Lates and both felt like water and milk. I always preferred Dunkin donut coffee to some other places. Disappointed this time. Please make the coffee strong enough to smell of coffee at least.
- AMahmed mohammedAug 23, 20251.0So I went to this Duncan second time again asked for putting some steamed milk in my coffee to which they responded we don't do it either you get latte or get out and this was the second time I was just giving them a chances thinking the last employee was rude but the store looks like run by some cheap management trying to save money on pennies let me be clear that no Dunkin as I said no Duncan throughout the country goes this cheap as cheap as the store such a shame!! Don't spoil Dunkin's name cause America runs on Dunkin stop being cheap
- MMMilan MyersAug 21, 20251.0This dunkin gave me milk with ice in a cup TWICE and said it was coffee do not come here!! They charge $1 for less ice.
- CPCoffee PressureAug 18, 20251.0I told these people my order 3 times and they give me the wrong drink. Then they remade it and it was still wrong. All I asked for was an iced coffee with cream and 1 sugar. They couldn't manage it. I don't understand what I just paid for.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for the Dunkin' at 105 W. Dundee Rd, Arlington Heights, IL?
The store is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, the Arlington Heights Dunkin' offers both delivery and curbside pickup services.
What new holiday drinks are available at this Dunkin' location?
You can try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and seasonal favorites like Peppermint Mocha and Toasted White Chocolate Lattes.
Can I place an order ahead using a mobile app for faster pickup at Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app available on both Apple App Store and Google Play Store for a quick grab-and-go experience.
What meals are served at this Dunkin' location?
This Dunkin’ serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
What types of payment methods are accepted at this Dunkin'?
The location accepts both credit and debit cards for payment.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru available for customer convenience.
What nearby coffee shops can I visit together with this Dunkin'?
Nearby coffee options include another Dunkin’ location, Dunkin' Donuts, and Starbucks, which are great alternatives or complements to your visit here.
Are there any places nearby for desserts or ice cream after visiting Dunkin'?
Yes, Baskin-Robbins and Oberweis are nearby ice cream and dessert shops to enjoy after your Dunkin’ visit.
What other amenities are close to Dunkin' at 105 W. Dundee Rd for convenience?
Nearby amenities include Marathon and Graham Enterprises gas stations, Anytime Fitness gym, and Bank of America ATM for your errands.