Dunkin'

3.5
314 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
105 W. Dundee Rd, Arlington Heights, IL
60004, United States

Hours

Reviews

3.5
314 reviews
5 stars
142
4 stars
48
3 stars
25
2 stars
9
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude and disrespectful staff, incorrect orders, and negative interactions.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or poorly made drinks, leading to frustration.

Cleanliness

Several reviews mentioned cleanliness issues, including reports of unsanitary conditions and pests.

Coffee Quality

Customers expressed disappointment with the quality of coffee, describing it as weak or poorly prepared.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly service and good food.
  • AQ
    Alexander Quill
    Oct 12, 2025
    5.0
    Great Place Great People Great Service
  • AM
    Atefeh Mahboubi
    Sep 23, 2025
    3.0
    We had two Lates and both felt like water and milk. I always preferred Dunkin donut coffee to some other places. Disappointed this time. Please make the coffee strong enough to smell of coffee at least.
  • AM
    ahmed mohammed
    Aug 23, 2025
    1.0
    So I went to this Duncan second time again asked for putting some steamed milk in my coffee to which they responded we don't do it either you get latte or get out and this was the second time I was just giving them a chances thinking the last employee was rude but the store looks like run by some cheap management trying to save money on pennies let me be clear that no Dunkin as I said no Duncan throughout the country goes this cheap as cheap as the store such a shame!! Don't spoil Dunkin's name cause America runs on Dunkin stop being cheap
  • MM
    Milan Myers
    Aug 21, 2025
    1.0
    This dunkin gave me milk with ice in a cup TWICE and said it was coffee do not come here!! They charge $1 for less ice.
  • CP
    Coffee Pressure
    Aug 18, 2025
    1.0
    I told these people my order 3 times and they give me the wrong drink. Then they remade it and it was still wrong. All I asked for was an iced coffee with cream and 1 sugar. They couldn't manage it. I don't understand what I just paid for.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for the Dunkin' at 105 W. Dundee Rd, Arlington Heights, IL?

The store is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, the Arlington Heights Dunkin' offers both delivery and curbside pickup services.