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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(317 reviews)

Business Details

(847) 342-0406
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
105 W. Dundee Rd, Arlington Heights, IL
60004, United States

Hours

Reviews

3.5
317 reviews
5 stars
143
4 stars
49
3 stars
26
2 stars
9
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude and disrespectful staff, particularly in the drive-thru.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong drinks and missing items, leading to frustration.

Cleanliness and Quality

Several reviews mentioned cleanliness issues and concerns about food quality, including stale donuts and improperly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and good coffee, indicating that experiences can vary.
  • SS
    Sara
    Jan 20, 2026
    5.0
    10/10 everything always taste good
  • AQ
    Alexander Quill
    Oct 12, 2025
    5.0
    Great Place Great People Great Service
  • AM
    Atefeh Mahboubi
    Sep 23, 2025
    3.0
    We had two Lates and both felt like water and milk. I always preferred Dunkin donut coffee to some other places. Disappointed this time. Please make the coffee strong enough to smell of coffee at least.
  • VD
    Vika Dumkina
    Feb 3, 2023
    1.0
    Came in on February 3d, 8pm. Came up to a the register(no hi, no bye) some older men was staring at me. Started ordering and he just walked away. Another lady came up, never greeted as well(which I do not really care about)but was kind of rude. I usually go to different dunkin, but this one….Never again. I worked in DD for 2 years. And I do not understand, why work in customer service if you hate your job so much? Never again.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for the Dunkin' at 105 W. Dundee Rd, Arlington Heights, IL?

The store is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, the Arlington Heights Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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