Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.8
(351 reviews)

Business Details

(847) 758-0001
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2106 S Arlington Heights Rd, Arlington Heights, IL
60005, United States

Hours

Reviews

3.8
351 reviews
5 stars
178
4 stars
62
3 stars
35
2 stars
13
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, particularly highlighting individual employees who made their visits enjoyable.

Order Accuracy

There were numerous complaints about incorrect orders and inconsistent drink quality, leading to frustration among customers.

Cleanliness

While some reviews noted a clean and pleasant atmosphere, others pointed out issues with cleanliness and maintenance.

Speed of Service

Several customers appreciated the quick service, especially during busy hours, although some reported long wait times.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying their items while others criticized stale donuts and poorly made drinks.
  • PM
    Pope Magiet
    5 days ago
    5.0
    Coffee is great. Walk into any Dunkin Robbins shop they are prompt, and I rarely have had poor experience. Go into the smallest shop, there are maybe 10-15 security cameras in the ceiling (wait, don't look up), and a few chairs to sit down. One Starbucks around the block from this Dunkin, has no chairs at all. None. Probably not even makeshift stool for the drive-thru crew, either, I'm assuming. On your FEET, soldier, when I roll around for my sixth or seventh espresso milk for the day. Ciao!
  • JC
    Jailene Cox
    6 days ago
    5.0
    My drive thru experience this morning 2/26 643am or so was just as refreshing as the Spritz refresher. The girl at the window was so pleasant and kind. I’d rather spend my money at a place that makes my mornings better rather than a Starbucks barista that treats you like a transaction. Shout out to the team this morning for having great customer service skills. Something not typical nowadays.
  • PZ
    Paul Z.
    Feb 11, 2026
    1.0
    $5.54 for 1 scoop of chocolate on a cake cone never again
  • NR
    Novaleigh Ramos
    Dec 26, 2025
    5.0
    They have different employees from before everyone is nice coffee is perfectly made and this establishment is always clean . The girls will remember your order if you come here frequently which is a plus and always give you a good experience.
  • JC
    Jason Chester
    Dec 24, 2025
    1.0
    Don't have the open sign on if the doors are locked and you're only serving drive through customers. Not everyone has a car.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: