Dunkin'

3.8
341 reviews
Decked Out Lattes
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Business Details

2106 S Arlington Heights Rd, Arlington Heights, IL
60005, United States
(847) 758-0001
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2106 S Arlington Heights Rd, Arlington Heights, IL
60005, United States

Hours

Reviews

3.8
341 reviews
5 stars
171
4 stars
61
3 stars
35
2 stars
13
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Coffee Quality

Many reviews mentioned inconsistent coffee quality, with complaints about drinks being too weak or not made correctly.

Staff Friendliness

While some customers praised the friendliness of specific staff members, others experienced rudeness or indifference from employees.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and restrooms.

Food Freshness

Customers expressed disappointment with the freshness of food items, particularly donuts and bagels, often describing them as stale.
  • JM
    Jason McClanathan
    Nov 9, 2025
    5.0
    The friendliest and quickest Dunkin I’ve ever been to. The first time I was surprised, then when I went back a day later it was the same great experience!
  • AZ
    Armando Zavala
    Oct 19, 2025
    1.0
    Slow service a lot of employees yet they don’t know how to do anything such a disappointing location even a toddler can do a better job then all these people together also they burnt my avocado toast that took about 15-20 minutes to make.
  • JB
    Jon Bell
    Oct 6, 2025
    1.0
    Asked for a simple medium hot coffee. However, it was a cup of HOT WATER MIXED WITH VERY LITTLE COFFEE For 4$ a hot cup of coffee water. BEWARE UPS TEAMSTER & OTHERS. Check your coffee before you drive off.
  • CC
    Clarissa Cruz
    Sep 17, 2025
    1.0
    Every other Dunkin I go to I never have to put any type of sugar into my coffee because the creamer already the caramel especially already have sugar in it but there's dunking every time I come they can never get my order right I always ask for three caramel which I don't know if they change the caramel or they just don't follow directions or they just do not listen I always have to add sugar. Then when you explain to them that the order is wrong and politely ask if they can remake it I get an attitude or stared at like I'm stupid. Bad enough they close at 6 pm. As well as the kids for the cups leak horribly
  • RM
    Raymond Moshi
    Jul 13, 2025
    3.0
    Just make your coffee strong It’s just cream, water and sugar
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Arlington Heights, IL?

Dunkin' in Arlington Heights, IL is open daily from 4:30 AM to 8:00 PM, with slight variations on Friday and Saturday opening at 5:00 AM and Sunday opening at 5:30 AM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services.