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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(217 reviews)

Business Details

(847) 257-9974
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1818 W Northwest Hwy, Arlington Heights, IL
60004, United States

Hours

Reviews

3.9
217 reviews
5 stars
113
4 stars
34
3 stars
26
2 stars
13
1 star
31

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Customers frequently praised the coffee for being strong, fresh, and well-prepared.

Service Issues

Numerous reviews highlighted inconsistent service, including incorrect orders, slow service, and rude staff.

Cleanliness

Some customers reported unsanitary conditions at the location, affecting their overall experience.

Food Quality

Feedback on food quality was mixed, with some items described as stale or poorly prepared.

Friendly Staff

Despite service issues, many customers appreciated the friendliness and helpfulness of the staff.
  • LD
    Louis DeFilippi
    Feb 6, 2026
    5.0
    Best coffee in town!
  • CS
    Christophe Selvais
    Feb 2, 2026
    5.0
    This Dunkin’ order was a total win and felt like a step beyond the usual routine. I went with a hot cappuccino with a hazelnut shot and oat milk, and it was excellent—strong, smooth, and aromatic, with the hazelnut adding flavor without turning it sweet. A really satisfying coffee choice. The sourdough breakfast sandwich with bacon, egg, and white cheddar was hearty and well put together. The sourdough gave it a nice texture and made it feel more substantial than the standard options. I also grabbed a French cruller, which was light and airy, and it paired surprisingly well with the coffee. To round it out, the Snackin’ Bacon was a fun addition—salty, crisp, and easy to enjoy on the side. Everything came out fresh and exactly as ordered, and the balance between savory and sweet was spot on. Overall, this was a thoughtfully put-together order and a great Dunkin’ experience. I’d happily get this combo again at Dunkin’.
  • JL
    Jessica Loechl
    Dec 6, 2025
    5.0
    Drinks are always made correctly and staff is friendly and efficient.
  • ET
    Eric Taylor
    Oct 29, 2025
    1.0
    So I went thru the drive thru for a small coffee with 1 creme and 3 sugers...the first cup was filled with curdled creme....so I turned around, went back thru the drive thru..and let them know the problem after a 4 min huddle over the new cup...the gentleman said here's a new cup I will let them know...this is what he gave me....
  • PP
    Pete P
    Oct 18, 2025
    2.0
    Dirtiest Dunkin I have come across. I tossed out the food after I noticed how dirty the back and the front is.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Arlington Heights, IL?

Dunkin' in Arlington Heights is open Monday through Saturday from 4:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at their Arlington Heights location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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