Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
213 reviews
5 stars
109
4 stars
34
3 stars
26
2 stars
13
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several reviews highlighted unsanitary conditions in the store, with complaints about dirtiness and food quality.
Friendly Staff
Despite service issues, many customers praised the friendly and welcoming nature of the staff at this location.
Product Quality
Customers expressed disappointment with food quality, including stale items and incorrect drink orders.
Consistent Experience
Some loyal customers noted that this location is their favorite, citing consistent quality and service.
- ETEric TaylorOct 29, 20251.0So I went thru the drive thru for a small coffee with 1 creme and 3 sugers...the first cup was filled with curdled creme....so I turned around, went back thru the drive thru..and let them know the problem after a 4 min huddle over the new cup...the gentleman said here's a new cup I will let them know...this is what he gave me....
- PPPete POct 18, 20252.0Dirtiest Dunkin I have come across. I tossed out the food after I noticed how dirty the back and the front is.
- RRRichie RichJul 13, 20255.0My favorite Dunkin by far. I actually go out of my way to go to this location basically every day. No complaints, love the people, love the coffee! 10/10 recommend 💗
- SZSandy ZapataJun 28, 20251.0I can give 0 stars terrible horrible service employees are joking and playing on their phone 📱 and cashier ignoring my order she was just ignoring my order completely I walk out no manners at all I wonder who hire this people
- ARAddie ReynoldsJun 13, 20251.0I couldn't figure out what happened...this is the second time I have been to this location, the first time, I had to wait almost 10 minutes for a matcha. This time I was overcharged...and I still think I didn't get the correct amount of money back. The guy at the drive thru had to get someone else to assist, and they still couldn't figure it out. I ordered a large iced coffee and two donuts, and was charged over 11.00. I'm still trying for figure this out, I was asked if I had a gift card, and they could put the difference back on that, I was asked to come back tomorrow, and I can get another coffee at no charge. I just want the problem corrected. They turned around and gave me 4.00. I tried to give this one another chance, it looks like I'll be going somewhere else to get my coffee, since they can't charge anything right
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Arlington Heights, IL?
Dunkin' in Arlington Heights is open Monday through Saturday from 4:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at their Arlington Heights location.
What new holiday drinks are available at Dunkin'?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead at Dunkin' for a faster pick-up?
Yes, you can order ahead using the Dunkin’ mobile app for a fast grab and go experience.
What meals are served at this Dunkin' location?
Dunkin' in Arlington Heights serves breakfast, brunch, and lunch.
What payment options are accepted at Dunkin'?
Dunkin' accepts debit and credit card payments at this location.
Does this Dunkin' location have a drive-thru and free Wi-Fi?
Yes, this Dunkin' location has a drive-thru and offers free Wi-Fi to customers.
What nearby transit options can help me get to Dunkin'?
The Palatine Metra Station and the Metra Union Pacific Northwest Line are nearby transit options that can help you easily reach Dunkin' in Arlington Heights.
Are there any nearby dining options to visit before or after Dunkin'?
Yes, there are several dining options nearby including McDonald’s, Burger King, Jimmy D’s District sports bar, Wayne’s Pizza, and LizzieB’s Roadside Grille for a variety of meals.
What nearby services are available around Dunkin' in Arlington Heights?
Nearby services include K Auto and Dakota k Auto Repair for automotive needs, Don’s Trackside Barber Shop and various beauty salons for grooming, as well as Arlington Cat Clinic for pet care.