Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Product Freshness
Many customers enjoyed fresh donuts and coffee, but there were complaints about burnt food and incorrect orders.
Operational Issues
Frequent complaints about the store being closed during posted hours and issues with order accuracy.
Cleanliness
Some reviews mentioned cleanliness issues, including unsanitary conditions and poor food presentation.
Pricing Concerns
Several customers expressed dissatisfaction with high prices compared to other locations.
AB
A Bairstow
5 days ago
2.0
Friendly service but my sour dough breakfast sandwich was burnt - all black bread - I see some others reviews who also said their food was burnt - went through the drive through and already home so cant have them remake it - not going here again
LM
Lena McCarthy
Dec 25, 2025
5.0
This is the friendliest Dunkin Donuts in the area! We live right around from this location so it’s the most convenient. Every time we go in the staff always has a smile and they’re welcoming.
The donuts are fresh and the coffee doesn’t taste burnt like some other places. We came here on Christmas Day, they were open and the drive thru was hopping with cars waiting! We opted to go inside and were greeted warmly even though everyone was moving and filling orders. I didn’t have to wait to place my order. There was a nice selection of donuts available as well as munchkins. I ordered a dozen donuts and 25 munchkins. They were super fresh. I also had a large coffee. It wasn’t overly sweet with sugar and tasted fresh brewed.
The inside is open and bright. The tables are clean. Napkins and straws are available for you to grab yourself. We also come here for our ice cream fix and they have a nice selection of premade cakes which taste really good, and have fresh Baskin Robins ice cream. They have a nice deal buying 2 prepackaged quarts which is what we usually do, along with adding a banana split to go. Even the ice cream is packed carefully and the banana split scoops are generous.
My favorite Dunkin location!
RJ
Ryan Johnston
Dec 13, 2025
1.0
I don't understand how every part of a iced coffee is so well calculated from how much iced coffee goes in to how much ice gets added. But with that the iced coffee is so nasty. The coffee literally smells like poop. It's so bad your team has to be aware they are not doing something properly... And it's frustrating because you were the only Dunkin making iced coffee properly.
AF
Anastasia Finch
Nov 8, 2025
5.0
Dunkin Donuts is Dunkin Donuts
AA
Abeer Abu-Ghalyoun
Oct 29, 2025
3.0
Staff is nice, but I've ordered my avocado toast and two were un toasted. Looks like they try to save time by telling you wait in the tight parking lot in mornings. 🤷🏽♀️
What are the regular opening hours for this Dunkin' location in Arlington Heights, IL?
This Dunkin' location in Arlington Heights is open Monday to Saturday from 4:00 AM to 10:00 PM and on Sunday from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup options?
Yes, the Arlington Heights Dunkin' offers delivery and curbside pickup services for customer convenience.
What kind of food and beverages can I expect at this Dunkin' location?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, and tea. The store serves breakfast, brunch, lunch, and dinner with 50+ varieties of donuts and dozens of premium beverages.
Are there any special holiday drinks or menu items available currently?
Yes, Dunkin' is featuring new holiday drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Where is this Dunkin' location situated in Arlington Heights?
It is located at 1010 E Rand Rd, Arlington Heights, IL 60004, USA, in Cook county.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android, or by using the online order links provided for a fast grab and go experience.
What payment methods are accepted at this Dunkin' location?
This Dunkin' accepts payments via debit and credit cards, facilitating easy and fast transactions.
Is there a drive-thru service available at this Dunkin'?
Yes, this Dunkin' location offers drive-thru service for convenient pickup.
What nearby dining options are close to this Dunkin' store?
Nearby dining options include Chili's Grill & Bar, an American and Mexican restaurant, and Olive Garden Italian Restaurant, both great for meals before or after visiting Dunkin'.
Are there other coffee or dessert shops near this Dunkin' location?
Yes, you can find another Dunkin' coffee shop as well as Baskin-Robbins, an ice cream and bakery shop, close by, perfect for dessert lovers or coffee enthusiasts exploring the area.
What nearby services might be helpful for visitors to this Dunkin', like banking or pet care?
Nearby services include Consumers Credit Union for your banking needs and PetSuites Arlington Heights for pet sitting and services, handy for customers managing errands around their Dunkin' visit.