Dunkin'

3.8
391 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1010 E Rand Rd, Arlington Heights, IL
60004, United States

Hours

Reviews

3.8
391 reviews
5 stars
192
4 stars
73
3 stars
40
2 stars
22
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Product Freshness

Many customers enjoyed fresh donuts and coffee, but there were complaints about burnt food and incorrect orders.

Operational Issues

Frequent complaints about the store being closed during posted hours and issues with order accuracy.

Cleanliness

Some reviews mentioned cleanliness issues, including unsanitary conditions and poor food presentation.

Pricing Concerns

Several customers expressed dissatisfaction with high prices compared to other locations.
  • AB
    A Bairstow
    5 days ago
    2.0
    Friendly service but my sour dough breakfast sandwich was burnt - all black bread - I see some others reviews who also said their food was burnt - went through the drive through and already home so cant have them remake it - not going here again
  • LM
    Lena McCarthy
    Dec 25, 2025
    5.0
    This is the friendliest Dunkin Donuts in the area! We live right around from this location so it’s the most convenient. Every time we go in the staff always has a smile and they’re welcoming. The donuts are fresh and the coffee doesn’t taste burnt like some other places. We came here on Christmas Day, they were open and the drive thru was hopping with cars waiting! We opted to go inside and were greeted warmly even though everyone was moving and filling orders. I didn’t have to wait to place my order. There was a nice selection of donuts available as well as munchkins. I ordered a dozen donuts and 25 munchkins. They were super fresh. I also had a large coffee. It wasn’t overly sweet with sugar and tasted fresh brewed. The inside is open and bright. The tables are clean. Napkins and straws are available for you to grab yourself. We also come here for our ice cream fix and they have a nice selection of premade cakes which taste really good, and have fresh Baskin Robins ice cream. They have a nice deal buying 2 prepackaged quarts which is what we usually do, along with adding a banana split to go. Even the ice cream is packed carefully and the banana split scoops are generous. My favorite Dunkin location!
  • RJ
    Ryan Johnston
    Dec 13, 2025
    1.0
    I don't understand how every part of a iced coffee is so well calculated from how much iced coffee goes in to how much ice gets added. But with that the iced coffee is so nasty. The coffee literally smells like poop. It's so bad your team has to be aware they are not doing something properly... And it's frustrating because you were the only Dunkin making iced coffee properly.
  • AF
    Anastasia Finch
    Nov 8, 2025
    5.0
    Dunkin Donuts is Dunkin Donuts
  • AA
    Abeer Abu-Ghalyoun
    Oct 29, 2025
    3.0
    Staff is nice, but I've ordered my avocado toast and two were un toasted. Looks like they try to save time by telling you wait in the tight parking lot in mornings. 🤷🏽‍♀️

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in Arlington Heights, IL?

This Dunkin' location in Arlington Heights is open Monday to Saturday from 4:00 AM to 10:00 PM and on Sunday from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup options?

Yes, the Arlington Heights Dunkin' offers delivery and curbside pickup services for customer convenience.