Dunkin'

3.6
224 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
122 S Arlington Heights Rd, Arlington Heights, IL
60005, United States

Hours

Reviews

3.6
224 reviews
5 stars
99
4 stars
41
3 stars
19
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Mixed reviews on coffee quality, with some customers praising it while others reported watered-down or burnt coffee.

Service Issues

Frequent complaints about slow service, incorrect orders, and rude staff, though some customers noted friendly and efficient service.

Food Quality

Inconsistent food quality, with reports of stale donuts and bagels, but some customers enjoyed the breakfast items.

Cleanliness

Concerns about cleanliness, including overflowing garbage and unkempt interiors.

Location Convenience

Positive feedback on the location's convenience and outdoor seating, but issues with limited parking and operational hours.
  • JG
    Joe Guerrero
    Oct 26, 2025
    1.0
    There are four Dunkin coffee shops closer than this location. And several other coffee shops. For years I’ve been coming here. But today my coffee tastes different. Like cheap coffee, diluted. I’m disappointed today. What changed today? You usually serve great coffee!
  • RB
    Ruslan Bondar
    Oct 15, 2025
    5.0
    Great for breakfast!!!
  • AP
    Anjali Patel
    Sep 19, 2025
    1.0
    I have ordered small strawberry milk shake of more than $6 and this is only tase like strawberry milk no ice cream so watery very bad service and quality
  • LB
    Linda Bouchareune
    Sep 16, 2025
    1.0
    I simply asked for a Hazelnut Ice coffee and they gave me watered down coffee like it tastes nothing like hazelnut! Such a waste! Did you pour water in the coffee or something? What the hell! I’m never going here ever again.
  • DS
    D. Alexa S
    Aug 12, 2025
    2.0
    I got two breakfast sandwiches and one had a slice of cheese still in the wrapper!

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Arlington Heights, IL?

This Dunkin' is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery or curbside pickup services?

Yes, it offers delivery and curbside pickup services to customers.