Business Details
About
Mexican Restaurant
Chipotle Arlington Heights R-2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
225 reviews
5 stars
58
4 stars
15
3 stars
9
2 stars
20
1 star
123
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables and bathrooms.
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the service.
Portion Sizes
Numerous reviews mentioned consistently small portion sizes, with many customers feeling shortchanged on their orders.
Food Quality
Several customers complained about the quality of food, including undercooked items and contamination issues.
Management Issues
Reviews indicated a lack of effective management, with employees appearing unmotivated and disorganized.
- MSMike Spence3 days ago5.0Staff was very micromanaged, I ordered a regular chicken bowl but they accidentally gave me double meat.... I ask if they can remove the charge and the cashier is just standing there clueless Then they offered to remake the bowl but I didn't have time to wait for that and hold up the line. Very petty and very micromanaged.
- SBSean BNov 5, 20251.0Was closed early at 10:50
- PWPaul WrobelNov 5, 20255.0Wow I’m so lucky I stumbled upon this ma and pa joint off the beaten path. 1) Very clean facility 2) Friendly smiling employees greated me 3) Delicious food and generous portions. Hope they open more locations!
- SOShawn OOct 24, 20251.0You have to go in to watch them make your bowl. I only order online when in a rush and always get half bowls with almost 0 protein. Ive had to double check my order thinking I accidentally put a veggie bowl
- RNRaymond D. NewtonOct 16, 20255.0I had a great experience at Chipotle! The staff was very friendly, my food was prepared quickly, and the service was efficient from start to finish. The food was good, and I appreciated how fast they got me in and out. Excellent service!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Arlington Heights R-2?
Chipotle Arlington Heights R-2 is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Arlington Heights?
It is located at 711 E Palatine Rd, Arlington Heights, IL 60004.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican fast-casual options including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Does Chipotle Arlington Heights R-2 offer online ordering?
Yes, customers can order online via Chipotle's official order site or their mobile app.
How does Chipotle ensure the quality of their ingredients?
Chipotle prioritizes sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial additives.
Is there a way to earn rewards or get exclusive offers at Chipotle Arlington Heights?
Yes, you can sign up for Chipotle Rewards to earn free food and access exclusive offers.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube via their official pages.
What nearby restaurants can I visit along with Chipotle in Arlington Heights?
Nearby restaurants include BIBIBOP Asian Grill, Olive Garden, Chili's Grill & Bar, It's Just Wings, Subway, Burger King, Old Country Buffet, and Golden Corral Buffet & Grill.
Are there any nearby entertainment or recreational venues near Chipotle Arlington Heights?
Nearby entertainment options include Laser Quest, a laser tag and kids recreation venue, and Golf VX Arlington Heights, a local golf course.
What other services or shops are near Chipotle Arlington Heights that customers might find useful?
Around Chipotle, customers can find services like Pearle Vision optometrist, DentalWorks Arlington Heights, Floor and Decor for home improvement, and stores like Marshalls and pOpshelf for shopping.