Dairy Queen Grill & Chill

3.8
366 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
601 E Springfield Rd, Arcola, IL
61910-1804, United States

Hours

Reviews

3.8
366 reviews
5 stars
151
4 stars
98
3 stars
49
2 stars
22
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality, with some praising the freshness and taste, while others reported issues like cold food and incorrect orders.

Service

Service quality varied significantly; some reviews highlighted friendly and efficient staff, while others noted rudeness and long wait times.

Cleanliness

Multiple reviews pointed out cleanliness issues, particularly in restrooms and food preparation areas, with some describing the environment as filthy.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing problems with order accuracy and staff attitudes.

Value

Customers commented on pricing, with some feeling that the value for money was lacking, especially regarding portion sizes and additional charges for condiments.
  • MM
    Mike.
    Oct 30, 2025
    4.0
    Average
  • HP
    Harry Patel
    Oct 21, 2025
    5.0
    They have really good food,Riyash is hard working manager.Keep up the great work!
  • MP
    Manoj patel
    Aug 31, 2025
    5.0
    Good test food
  • JR
    Joel Ranson
    Aug 23, 2025
    5.0
    Great people and service was the greatest I have ever had
  • DM
    darcy mies
    Aug 15, 2025
    5.0
    This location gets 5 stars from me! They accommodated a dietary need quickly and with kindness. Nice clean lo ation and all the food was fresh made to order ! Great store!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Arcola, IL?

Dairy Queen Grill & Chill in Arcola, IL is open daily from 10:00 AM to 10:00 PM.

What types of food and treats are featured at Dairy Queen Grill & Chill?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQcakes.com ice cream cakes.