Dairy Queen Grill & Chill

3.8
369 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
601 E Springfield Rd, Arcola, IL
61910-1804, United States

Hours

Reviews

3.8
369 reviews
5 stars
154
4 stars
98
3 stars
49
2 stars
22
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and ice cream, while others reported issues with cold or poorly prepared items.

Service Issues

Numerous complaints about rude or inattentive service, with several customers experiencing order mistakes and long wait times.

Cleanliness

Significant concerns regarding cleanliness, particularly in restrooms and food preparation areas, with multiple reports of unsanitary conditions.

Positive Staff Interactions

Despite service issues, some customers praised the friendliness and helpfulness of certain staff members.
  • MB
    Michele Britton
    Dec 2, 2025
    5.0
    Great!
  • RH
    Rebeka Herrington
    Nov 26, 2025
    5.0
    Central Illinois has great food in the DQ
  • MM
    Mike.
    Oct 30, 2025
    4.0
    Average
  • HP
    Harry Patel
    Oct 21, 2025
    5.0
    They have really good food,Riyash is hard working manager.Keep up the great work!
  • MP
    Manoj patel
    Aug 31, 2025
    5.0
    Good test food

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Arcola, IL?

Dairy Queen Grill & Chill in Arcola, IL is open daily from 10:00 AM to 10:00 PM.

What types of food and treats are featured at Dairy Queen Grill & Chill?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQcakes.com ice cream cakes.