Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,417 reviews
5 stars
487
4 stars
296
3 stars
223
2 stars
119
1 star
292
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality vary widely, with some praising fast and friendly service while others report rude staff and long wait times.
Food Quality
Food quality is inconsistent, with reports of cold, poorly prepared items and some customers experiencing food poisoning.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sizes.
Cleanliness
Some reviews highlight cleanliness and organization, while others mention unsanitary conditions and poor hygiene practices.
Management Issues
Several customers expressed dissatisfaction with management, citing rude behavior and lack of responsiveness to complaints.
- SBSadie BeckmanNov 15, 20255.0Always have the correct order and speedy service. Appreciate you all, thank you!
- LJLawrence JohnsonNov 14, 20255.0Usually very fast and accurate!
- BLBatman LNov 13, 20251.0I have lived in the Antioch area for over 15 years. After COVID the owner replaced all the highs school kids and American workers (white and afro American) with Hispanic workers. Now anytime I go, in (African American) I am treated very poorly. Tonight (Nov. 13, 2025 around 8:30pm -9pm) I went in to get a hamburger and 2 medium fries (one without salt and one with salt). The lady was just pulled the fires out of the grease and grabbed the salt......I asked her to stop and asked her to to make a medium fry before she added the salt. She acted like I was being an inconvenience/pain and was very condescending in her actions and tone. Then a different lady came to the register to take my order and asked me what I wanted. I told her what I wanted and she then left waving hands like I'm done with you and directed some one else to take my order. Note: This is not the first and only time this has happened.....all I wanted was a a hamburger and 2 medium fries one with salt and one without.....instead I got racist disrespect. This is the last straw.....I will take my business and money elsewhere.
- GHGordon HillNov 3, 20252.0Accept your mistakes and make it right for your customers. We live across town and stopped here after school on the way to practice. Order BN82 — both 4-piece chicken nuggets were missing from the order. I called to explain the issue, and at first the employee insisted I received everything I ordered. After I clarified, she said, “You can come today or tomorrow.” I explained that a similar issue happened recently with a McGriddle, and when I came back the next day, no one had any record of it. At this point, she just hung up on me. I’m a frequent customer at this location, but when there’s a mistake, the way it’s handled is disappointing. Mistakes happen — that’s understandable — but how they’re corrected is what really matters. Please train your team to listen and resolve concerns respectfully.
- MFMagdalena FOct 24, 20255.024Oct2025 Wow absolutely remarkable service. 8 cars in the drive through. Food was piping, hot. By the time my order came out, there is was a 30 second gap were all those customers got served. Highly recommend if you're in this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Antioch, IL is open from 6:00 AM to 10:00 PM Monday through Friday and Sunday, and 24 hours on Saturdays.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Fridays, open 24 hours on Saturdays, and from 4:00 AM to midnight on Sundays.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, delivery is available. Delivery hours are 6:00 AM to 10:00 PM Monday through Thursday and Sunday, 24 hours on Fridays and Saturdays.
What services can I use for mobile ordering or contactless delivery at this McDonald's?
This location offers services including delivery, same-day delivery, and no-contact delivery, which can be accessed via the McDonald's App or website.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru service.
What are some nearby food options around this McDonald's in Antioch?
Nearby food options include KFC for chicken dishes, Subway for sandwiches, Pizza Hut and Rosati's Pizza for pizza, Taco Bell / Pizza Hut for Mexican food, and Burger King for burgers.
Are there any nearby services or shops where I can withdraw or exchange currency?
Yes, near this McDonald's you can find Western Union for money transfer services, CFSC Currency Exchange Antioch, and Bitcoin ATMs like CoinFlip and LibertyX for currency exchange.
Where nearby can I go for beauty or personal care services?
Nearby you can visit Nails 4U nail salon, Meraki Salon for hair removal and beauty services, and Fantastic Sams Cut & Color for hair and barber services.
What fitness or health-related services are located near this McDonald's?
Athletico Physical Therapy offers physical, occupational, and speech therapy nearby. Aira Fitness is available for gym and sports activities, and there are dental services like Drs. Sellke & Reily and Orthodontic Specialists of Lake County nearby as well.