Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.0
172 reviews
5 stars
63
4 stars
23
3 stars
10
2 stars
10
1 star
66
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and problems with delivery, including orders not arriving or being delivered incorrectly.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, missing items, and poor attention to customization requests.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with how their complaints were handled.
Food Quality
While some customers enjoyed the sandwiches, others noted issues with freshness, portion sizes, and overall quality.
Management and Hours
Customers criticized the management for poor operational hours and lack of responsiveness, leading to frustration among patrons.
- LVLaura VertzDec 24, 20251.0We have gotten a #9 for years, always good, consistent quality. Today it was just bad. Lettuce wasn't fresh, WAY too much mayo, sandwich was poorly constructed. Honestly, it was a real disappointment.
- NANoah AdamsDec 5, 20251.0DO NOT ORDER FROM THIS LOCATION. I ordered delivery at 11:07AM, it currently is 12:13PM I still have no food. I called at 11:45AM to get an update and they said the driver just left, and that it would be a few minutes. 30 minutes later still no order. I LIVE 1.3 MILES AWAY (5 minutes) DO NOT ORDER FROM HERE.
- KMKimberly McDonaldNov 6, 20251.0I called to see if they serviced my area and they left me in hold for over 20 mins. I stayed on phone to see if they’d come back on, but had to hang up. We took our business to Jersey Mikes!
- MSMaddie SzmergalskiAug 29, 20251.0Horrible delivery service in the evening. I put my address in and live about two miles from the store and my food was never delivered to my house. The delivery driver even texted me saying he dropped it off. Never getting delivery here again.
- AKAndrew KletzienAug 19, 20251.0Worst JJ ever. Waited 20 minutes past when order was supposed to be ready, got half of my order. Even with like 7 people behind the counter and 2 customers top in the store. Should have looked at the reviews first. There is a Culvers, Popeyes, Jersey Mike's, Dunkin, and Arby's across the street. Don't fall for the discounts- they'll "forget" the promotional items that are supposed to be free through Uber/DoorDash.