Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Antioch, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
425 reviews
5 stars
218
4 stars
74
3 stars
42
2 stars
20
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some employees praised for their friendliness and efficiency, while others are reported as rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, whether placed in-store or via the app, leading to frustration and dissatisfaction.
Cleanliness
Numerous reviews highlighted concerns about the cleanliness of the location, including dirty floors and tables, which detracted from the overall experience.
Food Quality
Feedback on food quality is mixed, with some customers enjoying fresh and delicious items, while others reported stale or poorly prepared food.
Employee Behavior
Several reviews noted unprofessional behavior among staff, including loud conversations and inappropriate comments, impacting the dining atmosphere.
- SBSandra Beshel5 days ago1.0*sigh* I hate leaving bad reviews, I would rather assume it's an 'off' day for people... But when the employees are talking smack about me in Spanish right in front of me.. you've lost all my respect. I guess she assumed I didn't speak Spanish, but I couldn't mistake what I heard, and the look in her face when I called her out in Spanish.. you can imagine. Additionally, there's been plenty of times ordering here where it takes forever and there's missing items, etc. There's a few other excellent local coffee shops and I will make a point to use those from now on. Be nice.
- CMCatriona ManzanoNov 8, 20251.0LISTEN WHEN SOMEONE ORDERS. Every time I come here it’s wrong
- LGL GOct 24, 20255.0In the past 2-3 months, this place has definitely improved. There’s an employee named Edith at this Dunkin who truly stands out. She has an incredible work ethic and takes pride in what she does. I usually avoid ordering food at Dunkin because, at most locations, the quality isn’t great — but not when Edith is on the clock. She consistently does an excellent job preparing the food. When I told her she does great work, she replied, “That’s what I’m here for — to make sure my customers are happy and enjoy their food.” That response says it all. Her attitude and dedication are refreshing in today’s world, where true customer service is becoming rare. Dunkin should use Edith as the standard for what great service looks like. She’s an asset to your company!
- SRStewart RamirezOct 19, 20252.0Man, this Dunkin is a rough one. Orders are almost never right, they’re constantly out of something, and if you order ahead on the app, don’t expect it to be ready- In fact, it’s usually not even started yet. The crew always looks confused and overwhelmed, and the whole place feels sticky, like the floor hasn’t seen a mop in days. No drive-through either, which just adds to the pain. I love Dunkin’, but this one needs a serious reboot.
- DDDaisha DOct 13, 20251.0Orders are consistently wrong, food is always overcooked. Today my coffee was spilling all over because it was overfilled. There’s usually only a couple customers there when I go so there’s not really a good excuse for how awful the experience has been.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location at 442 Orchard St, Antioch, IL?
This Dunkin' store is open daily from 5:00 AM to 8:00 PM.
What holiday drinks are available at Dunkin' in Antioch, IL?
You can try the new Cookie Butter Cloud Latte, return of Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Can I order ahead through a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android.
What types of meals are served at Dunkin' Antioch?
Dunkin' serves breakfast, lunch, and brunch meals.
What specialties does Dunkin' in Antioch offer?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Antioch have a drive-thru?
No, this location does not have a drive-thru service.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' store.
Which nearby beauty salons can customers visit before or after stopping at Dunkin'?
Customers can visit Anniemcarle, Hair By Dawn, The Chopping Block Salon, or Head To Toes By Kalene, all of which are nearby beauty salons.
Are there any nearby grocery stores or supermarkets near Dunkin' Antioch?
Yes, Piggly Wiggly, a grocery store and supermarket, is nearby and convenient for customers who want to shop before or after their visit.
What recreational activities are available near Dunkin' at 442 Orchard St in Antioch?
Customers can check out Filiona Sunset Boat Cruises nearby for boat tours and enjoy recreational activities after their visit.