Taco Bell / KFC

3.4
397 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1195 E. Vienna Street in Anna. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
1195 E. Vienna Street, Anna, IL
62906, United States

Hours

Reviews

3.4
397 reviews
5 stars
136
4 stars
75
3 stars
63
2 stars
40
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

There were numerous complaints about food quality, including undercooked items and missing ingredients.

Staff Attitude

Many reviews highlighted rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

Several customers noted that the location was not clean, impacting their overall impression.

Inconsistency

Customers experienced inconsistency in food preparation and service, leading to disappointment.
  • MH
    Michelle Joy Hogue
    Oct 11, 2025
    5.0
    Im happy they still have these, but was kinda small ,but they handled a big group ( 26 ) pretty well. The food took a little longer, but We kinda just dropped in on them ,and the team was hungry. Thank you Taco Bell
  • AM
    April Mcloyd
    Oct 5, 2025
    1.0
    It’s the same every time I come into this place . They are always having issues with either there drive thru or their head sets or the grill or out of chicken . Not all the workers are bad . The manager cussed me out over the phone . This place needs shut down ppl fired and remodel the place . Not to mention one time I came here and I got home my tacos tasted like cleaner . Took them back up there they told me it was something on there shelf’s so they gave us new food which I was pretty sick to even eat .
  • JH
    James H
    Oct 3, 2025
    2.0
    Not a very clean location. Staff aren't very friendly and service is very slow. There is no consistency with food either. Sometimes there is only a couple pieces of chicken on a taco. I've found metal flakes in my drink. I've waited for 45 minutes for food after they got the order wrong. Also, they are out of several things on the menu at any given time. I can't recommend this location. It is not under good management. Food is too expensive these days to have it served to you in such a way.
  • LB
    logan bird
    Sep 24, 2025
    1.0
    They got the order wrong at the window even though I told them multiple times and it was still wrong when I got it all.
  • KS
    Kaitlyn Sherrell
    Sep 21, 2025
    1.0
    This place is a joke. The staff are rude. They are not good with customer service and they are always out of stuff or not serving something and they dont tell you until you have standed there for 10 mins that they dont have it. Several workers were standing around while I waited several minutes for an order that should have already been almost ready.

Frequently Asked Questions About Taco Bell / KFC

What are the main menu items available at Taco Bell in Anna, IL?

The Taco Bell in Anna offers classic tacos, burritos, specialties, combos, breakfast items, drinks, sweets, and sides including favorites like Crunchwrap Supreme and Cheesy Gordita Crunch.

What are the drive-through hours for Taco Bell in Anna, IL?

The drive-through is open Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.