Taco Bell / KFC

3.3
404 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1195 E. Vienna Street in Anna. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
1195 E. Vienna Street, Anna, IL
62906, United States

Hours

Reviews

3.3
404 reviews
5 stars
138
4 stars
76
3 stars
63
2 stars
40
1 star
87

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently experienced long wait times, both in the drive-thru and inside the restaurant.

Staff Attitude

Reviews indicated that staff were often rude or unhelpful, contributing to a negative customer experience.

Cleanliness

Several reviews mentioned that the location was not clean, with unsanitary conditions noted.

Food Quality

Customers expressed dissatisfaction with food quality, including issues with freshness and preparation.
  • MS
    Madonna S
    2 days ago
    1.0
    Can't rate on food because we didn't get a chance to order at about 8:30 PM. The lights were on and the doors were closed, ehich sums up the service and atmosphere.
  • MM
    Mizz Melvin
    Jan 3, 2026
    5.0
    The food was super fresh! I have eaten my fair share of various Taco Bell’s & thus i found it so fresh that i feel compelled this for it really was fresh a good. Just a thumbs up where a thumbs up is due!
  • BA
    Barbara Anne
    Dec 17, 2025
    1.0
    In the past 4 months I've ordered at their drive thru 3 times while on my lunch break. All 3 orders were incorrect. It is truly not that hard to push a button and then check the screen and/or the receipt. However, in today's case, if you can read it back to me correctly when I placed my order but the tacos are missing multiple ingredients then it sounds more like a not being able to read problem. Either way 3 order in a row over 4 months time? Absolutely ridiculous, you are not that busy at 1pm
  • AH
    alison hileman
    Dec 12, 2025
    1.0
    went to pull in drive thru, and the lady before me put her car in park and i knew it was going to be a long wait and i would probably have better luck to go in and order to go. walked in, THERES A PUPPY in the lobby. this is not a service animal as the PET isn't old enough to have gone through any training, barely old enough to start distemper/parvo vaccine. i said "thats unsanitary" and walked out, turned around and started recording, the women had already picked up the puppy and had it under a blanket. this happened 12/12/25 at approx 7:30pm. i want the video footage from the store looked at. i will be calling southern 7, IDPH, and KFC corporate Monday morning.
  • EY
    Eric Young
    Dec 5, 2025
    1.0
    No one ever answers at the drive-thru you will sit and Wait for 5-10 mins and when you try calling, no one picks up the phone either. You can literally drive past the window and see three or four people inside talking or out back smoking. This has happened multiple times between 5pm and 8pm at least four or five times in the last two months. The customer service just isn’t good at all.

Frequently Asked Questions About Taco Bell / KFC

What are the main menu items available at Taco Bell in Anna, IL?

The Taco Bell in Anna offers classic tacos, burritos, specialties, combos, breakfast items, drinks, sweets, and sides including favorites like Crunchwrap Supreme and Cheesy Gordita Crunch.

What are the drive-through hours for Taco Bell in Anna, IL?

The drive-through is open Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.