Customers frequently praised the food for being fresh, hot, and delicious, although there were some complaints about cold items and incorrect orders.
Service Issues
Several reviews highlighted inconsistent service, including long wait times, incorrect orders, and poor customer service experiences.
Cleanliness
The establishment is noted for being clean and well-maintained, contributing positively to the overall dining experience.
Friendly Staff
Many customers appreciated the friendly and helpful staff, although some reviews mentioned a lack of professionalism among certain employees.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some customers reporting long wait times and issues with order accuracy.
KA
Kim Adams
1 day ago
2.0
Got a burger for lunch, found a blue piece of plastic in my burger, usually never have a problem but that was inside the burger, not on the outside, that was gross
AT
Alyssa “Alyssa Randolph” Thompson
Oct 28, 2025
5.0
My go to places for frozen coffee for pretty cheap considering and also they're food is just awesome.
AK
Amanda Kelley
Oct 21, 2025
5.0
Food is fresh and awesome
JP
Jacob Porter
Oct 19, 2025
1.0
I’m kinda upset I ordered a 4 piece basket an they forgot my toast it’s the reason I ordered the whole meal because I know it comes with Texas toast
JK
Julie Kelley
Sep 7, 2025
5.0
DQ went the extra mile today to correct it's service!
Thank you DQ!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Anna, IL?
Dairy Queen Grill & Chill in Anna, IL is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 10:30 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and offer ice cream cones and cakes.
Is there seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers both indoor and outdoor seating, including high chairs and booster seats for families.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the restaurant is family-friendly, offers booster seats, high chairs, is wheelchair accessible, and welcomes children.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11240/.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they offer a drive-thru for convenient ordering and pickup.
Are there any nearby fast food options to Dairy Queen Grill & Chill?
Yes, Hardee's, another fast food and burger restaurant, is nearby if you're looking for alternative dining options.
What nearby places can families visit around Dairy Queen Grill & Chill?
Families can visit Tri-county South - Choate, an elementary public school, and Quick's Skating Rink, a roller skating venue, both located nearby.
Are there any local shops close to Dairy Queen Grill & Chill for shopping or beauty services?
Yes, nearby shops include Nalee Rae's Boutique & Home Decor for shopping and Nails by Jamie Blaney for beauty salon services.
How can I access exclusive deals or rewards at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile rewards available at this location.