Brand Certified
Rally's
4.0(765 reviews)
Certified by Rally's • Mar 01, 2026
Business Details
199 Alton Square Mall Dr, Alton, IL
62002, United States
Certified by Rally's • Mar 01, 2026
(618) 465-0654
Certified by Rally's • Mar 01, 2026
https://checkersandrallys.com/location/-672706
Certified by Rally's • Mar 01, 2026
About
Certified by Rally's • Mar 01, 2026
Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Rally's • Mar 01, 2026
Hours
Certified by Rally's • Mar 01, 2026
Reviews
4.0
765 reviews
5 stars
384
4 stars
160
3 stars
114
2 stars
39
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful service, particularly at the drive-thru, with some employees being described as nonchalant or dismissive.
Food Quality
While some customers enjoyed the food, there were complaints about food being cold, poorly prepared, or not meeting expectations, particularly during late hours.
Positive Experiences
Despite the negative feedback, several customers praised the friendly service and good food, highlighting specific employees who provided excellent customer care.
Operational Challenges
Customers noted issues with order accuracy, long wait times, and a lack of indoor dining options, contributing to a frustrating experience.
- IHIsaac Hart6 days ago2.0Good service bad food
- KGKatelyn GardnerJan 31, 20265.0Cane through drive through last night woman on speaker was very nonchalant had to repeat make sure she heard me then she almost dropped my bag when handing it to me like she could careless I can tell she look depressed an I feel bad but she didn’t have to be so rude an my Philly cheese steaks bites were frozen an not even cooked if I was not in a uber I would have came in or came bk
- NNNukeKriegJan 14, 20264.0Rally's is probably my favorite fast food place. I'm only leaving a review and removing a star because this one doesn't have chocolate shakes for some reason. The option doesn't show up on doordash so maybe it is their fault somehow. Only other complaint is to let people sub out ther combo drink with a shake at reduced price. I like all the food I've had the only thing I have to complaint about is shake options.
- MWMya WalkerDec 29, 20251.0Rude worker that works the drive-through around 5 PM
- DCDebbie CardwellNov 26, 20251.0I went through the drive thru today at 2:40pm. The lady on the box talked really fast and yelled and I didn’t understand her. I asked her if she wait a second while I looked at the menu. She again yelled something into the speaker. I then decided on my sandwich and I said. Ok. I’m ready. She yelled how many times do I have to tell you my computer is slow and you’ll have to wait. I set there a minute stunned and finally she said she was ready for me. I tried to explain that I couldn’t understand her cause she was so loud and fast. She stopped me and said that she didn’t want to hear my excuses and what did I want to order. I left without ordering. When I got home, I called to talk to the manager. The same girl answered that was on drive thru. I asked for the manager. She said she was the manager on duty. I then told her who I was and that she was so rude to me. She hung up on me. I won’t be back and I just thought you should know.
Frequently Asked Questions About Rally's
What are the operating hours of Rally's at 199 Alton Square Mall Dr?
Rally's is open Monday through Thursday and Sunday from 10:00 AM to 1:00 AM, and on Friday and Saturday from 10:00 AM to 2:00 AM.
Does Rally's offer drive-thru or takeout services?
Yes, Rally's provides both drive-thru and takeout options for customers.
Are there online options to order food from Rally's?
Customers can order food online through the delivery site at https://order.checkersandrallys.com/menu/8146-alton or via DoorDash at https://www.doordash.com/store/672706.
What are some of the signature menu items at Rally's?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What payment methods are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
Where is Rally's located and what is the dress code?
Rally's is located at 199 Alton Square Mall Dr, Alton, IL 62002. The attire for customers is casual.
Is there a dining area available at Rally's?
Rally's has limited dining rooms that are currently closed due to health safety measures, but some dine-in options are still available including outdoor patios with limited capacity and walk-up windows.
What nearby places can I visit before or after dining at Rally's?
Nearby you can visit Office Depot for office needs, Cookie Factory Bakery and Cafe for desserts, or enjoy seafood at Captain D's and Red Lobster.
Are there any automotive services close to Rally's?
Yes, Valvoline Instant Oil Change, an automotive repair and oil change station, is nearby for your car maintenance while you dine.
What options are available near Rally's for health and wellness?
Nearby health-related services include DaVita Alton Dialysis, OSF Rehabilitation center, Vetco Vaccination Clinic for pets, and Chiro One Chiropractic & Wellness Center.
Brand Certified Facts from Rally's
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Certified March 01, 2026Yext Knowledge Graph
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