Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3096 Homer Adams Pkwy in Alton, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported issues with food quality, including pizzas lacking sauce, being overcooked, or poorly prepared.
Customer Service
There are numerous complaints about poor customer service, including rude staff and unhelpful management.
Order Accuracy
Several reviews highlighted frequent mistakes with orders, including missing items and incorrect pizzas.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
ED
Ethan Dona
Dec 23, 2025
1.0
Ate here last night, 12/22, and it was absolutely horrible. Pizza had no sauce, was overcooked, and dry. Cinnasticks had the same issue. Tasted like everything had been sitting out for a while even though I sat and waited 20 minutes for them to make it
CS
Corey Stuart
Dec 22, 2025
1.0
I consider myself a semi regular customer but not anymore. I spend extra money every time to get extra! Sauce and cheese and they never comply. My pizza for at least the third time in a row tastes like there is no sauce
TD
Tracy Day
Nov 25, 2025
5.0
Very impressive, hot food done right and friendly people. Refreshing!
JR
Josh Rosenberger
Oct 15, 2025
1.0
The reviews about poor management here are sadly accurate. If they dont feel like making your order, they will cancel it. It was 3 hours ago I ordered, once it was supposed to be here I checked the order status and they canceled it because the so called "manager" "didnt think it was a real order" Without even considering the fact I ALREADY PAID FOR IT! (The manager started fumbling his words when I pointed this out) They got their money so there was no risk for them, but they chose not to make it. Now I have to wait for my refund and the best the manager could offer me was to let me re-order (and make me pay for it again) again even though I dont have my money back in my account yet so my kids went to bed without dinner. Re-ordered the next day and the pizzas had no sauce & the wings were barely sauced too. The reviews here about poor management and bad food here are very accurate.
BM
Brian Mudd
Sep 10, 2025
5.0
The pizza I ordered is fresh and hot. The staff was very friendly, and they have reasonable prices