Pizza Hut

3.6
405 reviews
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Business Details

3096 Homer Adams Pkwy, Alton, IL
62002, United States
(618) 465-6600
https://locations.pizzahut.com/il/alton/3096-homer-adams-pkwy
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 3096 Homer Adams Pkwy in Alton, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
3096 Homer Adams Pkwy, Alton, IL
62002, United States

Hours

Reviews

3.6
405 reviews
5 stars
203
4 stars
48
3 stars
42
2 stars
32
1 star
80

What are people saying?

AI-generated from recent customer reviews

Management Issues

Numerous reviews highlighted poor management practices, including order cancellations and unprofessional behavior from staff.

Food Quality

Many customers reported inconsistent food quality, with complaints about undercooked pizzas, lack of toppings, and overall dissatisfaction with the taste.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and unresolved complaints.

Delivery Problems

Several reviews mentioned issues with delivery, including cold food, incorrect orders, and long wait times.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, noting friendly service and good food quality on certain occasions.
  • JR
    Josh Rosenberger
    Oct 15, 2025
    1.0
    The reviews about poor management here are sadly accurate. If they dont feel like making your order, they will cancel it. It was 3 hours ago I ordered, once it was supposed to be here I checked the order status and they canceled it because the so called "manager" "didnt think it was a real order" Without even considering the fact I ALREADY PAID FOR IT! (The manager started fumbling his words when I pointed this out) They got their money so there was no risk for them, but they chose not to make it. Now I have to wait for my refund and the best the manager could offer me was to let me re-order (and make me pay for it again) again even though I dont have my money back in my account yet so my kids went to bed without dinner. Re-ordered the next day and the pizzas had no sauce & the wings were barely sauced too. The reviews here about poor management and bad food here are very accurate.
  • BM
    Brian Mudd
    Sep 10, 2025
    5.0
    The pizza I ordered is fresh and hot. The staff was very friendly, and they have reasonable prices
  • DR
    dana rudy
    Aug 19, 2025
    1.0
    Horrible place
  • MS
    Michael Schaake
    Aug 16, 2025
    4.0
    They were pretty busy with door dash...LG meat lovers $12.99+ tax! Will go back
  • JF
    Jerrid Foiles
    Aug 11, 2025
    2.0
    This location is SCUFFED! Workers have bad attitudes toward EVERBODY.
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Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Alton, IL?

Pizza Hut is located at 3096 Homer Adams Pkwy, Alton, IL 62002.

What are the operating hours for Pizza Hut in Alton?

Pizza Hut in Alton is open Monday through Thursday and Sunday from 9:00 AM to 10:00 PM, and on Friday and Saturday from 9:00 AM to midnight.