Panera Bread

4.2
724 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Alton is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1837 Homer Adams Parkway, Alton, IL
62002, United States

Hours

Reviews

4.2
724 reviews
5 stars
402
4 stars
160
3 stars
79
2 stars
42
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers have mixed feelings about food quality, with some praising the freshness and taste, while others report inconsistencies and disappointment in portion sizes and preparation.

Service Experience

Service quality varies significantly; while many customers appreciate friendly staff and quick service, others report slow service and issues with order accuracy.

Cleanliness

The restaurant is generally noted for its cleanliness, although some reviews mention dirty tables and restrooms.

Pricing

Many customers find the prices to be high relative to the portion sizes and quality, leading to complaints about value for money.

Customer Loyalty

Despite some negative experiences, many customers express loyalty to the brand, citing positive past experiences and specific menu items they enjoy.
  • EK
    Erik Kambarian
    Nov 11, 2025
    3.0
    The quality and options have decreased over the past couple years. STL "Bread Co." needs to wake up and go back to their roots.
  • JV
    judi VanderMark
    Nov 4, 2025
    3.0
    I go to Panera frequently. I went there the other day and placed my order...Autumn Squash soup as part of a you pick two and I had earned free sandwich so I ordered the Beef dipper for the first time. I had 1/2 of the sandwich and saved my Cobb salad to eat the next day which i often do and when i opened the dressing it was not Green Goddess; I did not know what kind of dressing it was so I called there to tell them about my experience. At first the manager told me that it was Green Goddess though since i have gotten that salad for years beginning at a Panera in Wildwood, I know what Green goddess dressing looks like. i told them and described what i had received... well, I ended up not eating the salad and believe that was very poor customer service...I paid good money for my order and they labeled it with their green double-checked your order label and yet it was not correct. I did not receive what I paid for and I just think it would have made better business sense to give me a coupon for something of the same value.
  • CP
    Carol Parizon
    Oct 31, 2025
    5.0
    Always enjoy going for a bowl of soup & a half sandwich on a chilly day. Staff is friendly & it's very clean
  • DH
    Dorothy Huddleston
    Oct 14, 2025
    4.0
    customer service , it's slow ) yesss brought sandwiches didn't taste good ..... friendly employees,
  • AL
    Anita Luttrell
    Sep 19, 2025
    3.0
    Harry at the front counter gives great service. When I was leaving, he told me to have a great day and called me by name. Made me smile

Frequently Asked Questions About Panera Bread

Does Panera Bread in Alton accept reservations?

No, Panera Bread in Alton does not accept reservations.

What kind of food and environment can I expect at Panera Bread in Alton?

Panera Bread focuses on quality, clean ingredients served in a warm and welcoming environment, offering soups, salads, and sandwiches.