Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,649 reviews
5 stars
586
4 stars
356
3 stars
321
2 stars
147
1 star
239
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The establishment was noted for being dirty, with unsanitary conditions in the dining area and bathrooms.
Food Quality
Food quality was inconsistent, with many complaints about cold or improperly prepared items.
Staff Attitude
While some staff were praised for being friendly, many reviews highlighted unprofessional behavior and a lack of customer care.
- SPshelby pritchettDec 8, 20251.0Ordered my food at 7:15 didn’t receive till after 7:45 we were the only ones in dinning room. When receiving food I realized my daughter was still missing her fries so after going to the front counter and waiting I then had to call just to get help at the counter with an attitude of course. Very unprofessional. You should be attending to your customers not sitting around (I’d assume in the office since I only seen one person in drive) management DO BETTER
- TJTravelin JimNov 18, 20251.0Work in the area and stopped in today at 12:30. I have tried to ignore how depressingly dirty the place is. The food is usually reasonable. The woman in the yellow sweatshirt (no uniform/no nametag) who was handing out food got three orders in a row wrong (including mine). She forgot to wring a customer up for french-fries, admittedly gave a customer the wrong wraps but noticed after he left, and forgot my wraps entirely (and guess what, when I asked her about it I got the wrong wraps). Her walking around scratching the top of her head and eating fries while handling food was in line with my expectations. Do better.
- GBGloria BrooksNov 7, 20255.0Requested and received fresh coffee at 4:30 pm. Also momentarily had a problem with app and Garrett took time out to show me how to fix it without being condescending.
- HPHarry ProudNov 3, 20251.0It took over 10 minutes for a cup of coffee....
- KHKimberly HausmanOct 11, 20251.0I got there a good five minutes before lunch and because the line wasn't moving, I didn't get up to the menu board until exactly 10:30. They wouldn't let me order breakfast because they had literally just switched over to lunch, so the entire trip was a waste of my time. What, was I supposed to order a Big Mac at 10:30AM?
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 717 E Broadway, Alton, IL?
The McDonald's at 717 E Broadway is open daily from 5:30 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 5:30 AM to 11:00 PM.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM.
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app I can use to order food?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store to order food.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available for customers.
What nearby restaurants are close to McDonald's at 717 E Broadway where I can dine or grab food?
Nearby restaurants include Subway, Taco Bell, Ruby's (which also has a bar), and another McDonald's.
Are there any entertainment venues near McDonald's where I can visit before or after my meal?
Yes, you can visit the Bankside Repertory Theatre, The Underground On Broadway music venue, and the Night Market on Broadway for shopping and art galleries nearby.
What other amenities or services are near McDonald's that might be useful for visitors?
Nearby amenities include the Pere Marquette State Park Hiking Trail for outdoor activities, U.S. Bank ATM for banking needs, and Selfie City for event photography and electronics.