Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,200 reviews
5 stars
416
4 stars
230
3 stars
219
2 stars
113
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes.
Order Accuracy
A significant number of customers reported receiving incorrect orders or missing items, leading to dissatisfaction.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about overcooked items and lack of freshness.
Speed of Service
Customers frequently noted long wait times in both drive-thru and in-store, with some experiencing delays of over 30 minutes.
Cleanliness and Maintenance
Several reviews pointed out issues with cleanliness and maintenance, including broken drink machines and unsanitary conditions.
- ALAnthony Lewis1 day ago1.0Im pretty sure they have never gotten an order correct. The drive thru takes 30 minutes to an hour. So we went inside and the workers were standing around talking and playing on their phones. While 1 guy worked his but off. I honestly dont know how this place is still open.
- AKAnthony KelsoNov 16, 20254.0Pretty fast service for as busy as the was
- AHAmy HerringOct 12, 20251.0Very slow. Long lines in the drive through. Not acknowledged when I came inside to order. I left. I hope you work out whatever was the issue today.
- KTKim TuckerOct 11, 20251.0Every time I come here , I ask for coffee. 3 cream 3 sugar. I get Home. And they put twelve creams in the coffee. The next day I go and order coffee i asked if it was fresh and she said yes, so I take a drink and it's warm.You can fill it through the cup so clearly was not a fresh pot. So I complained and said , I would like fresh cup of coffees she says pull ahead.We're making a fresh pot, i sat in the drive through for thirty minutes. I wind up pulling around and just getting a refund.Because apparently they didn't make a fresh pot This has got to be the worst McDonald's have been to!
- SSSkinCarverOct 9, 20252.0This is my bacon, egg, and cheese mcmuffin with an egg i cooked myself at home because they forgot my egg again...
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Alton, IL?
McDonald's is open daily from 6:00 AM to 4:00 AM for general service, with delivery available from 6:00 AM to 10:30 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, there is a drive-thru available daily from 6:00 AM until 4:00 AM.
Can I order McDonald's food for delivery at this location?
Yes, delivery is available daily from 6:00 AM to 10:30 PM and can be ordered online through the provided delivery URL.
What types of payment does McDonald's in Alton accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Where is this McDonald's location in Alton situated?
It is located at 2400 Homer Adams Parkway, Alton, IL 62002, USA.
Are there nearby places where I can continue entertainment after visiting McDonald's?
Yes, nearby places include Spectators Bar & Grill and Bowl Haven Lanes, which offer dining, bowling, and arcade activities.
What other dining options are near McDonald's in Alton?
Nearby dining options include Popeyes® Louisiana Kitchen, Manzuko Japanese Restaurant, Papa John’s Pizza, Golden Corral, and The Old Bakery Beer Company.
How can nearby businesses support my visit to McDonald's?
Nearby places like Alton Square Mall offer shopping, and places such as Andy’s Tire & Auto Service and Liberty Bank provide automotive and financial services, enhancing your overall visit experience.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.