Burger King

3.5
583 reviews
Burger with fries and coca-cola

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1902 Homer Adams Pkwy. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Alton, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
1902 Homer Adams Pkwy, Alton, IL
62002, United States

Hours

Reviews

3.5
583 reviews
5 stars
205
4 stars
115
3 stars
113
2 stars
43
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.

Food Quality

While some customers praised the food as hot and fresh, others reported issues with poorly prepared items and inconsistent quality.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Service Speed

There were mixed reviews on service speed; some customers experienced long wait times, while others noted quick service.

Management Issues

Multiple customers reported negative experiences with management, including rude behavior and lack of support for staff and customers.
  • JB
    Jeremiah Barton
    Oct 29, 2025
    1.0
    I would not recommend eating here unless you want to be “offended” by being called a name you do not prefer to be called. Came from the gym to get some food with my fiancé and the cashier asked what I wanted while calling me “hon” at the end. I politely stated she did not have to call me that name and would prefer she did not. She took offense to it and continued the order. I go to the first window and she again stated how much I had to pay by again calling me “hon”. I corrected her again to Not call me that name. She said “okay” and gave me my receipt. As I am waiting for my food, pink-haired, unprofessional offended cashier came to the window and asked if I was offended. I stated No. The cashier then proceeded to state how it’s only a word of endearment and hospitality and did not apologize or anything. She then stated “well I don’t like you so have a good night” and walked away while flipping me and my fiancé off. She then was talking so loud to the point where my fiancé and I could hear her voice through the closed drive-thru window. I am pretty sure she was talking ill of me and my fiancé. She complained and took offense to it by explaining the situation to her colleagues. A nice young man came to the window and apologized for the occurrence. I told the young man that I no longer want my food and I only came here to get food, not pick a fight or anything. I sometimes went to this location because the food was good, but now, I will no longer come here if the owner of this establishment hires people that are rude and unprofessional and should just quit their job if they cannot work with customers in a well-mannered setting. Or just in general hate their job. WOULD NOT RECOMMEND TO ANYONE to eat here and spend money if you want to be disrespected and wronged for only wanting to be called “hon” by your partner and not some stranger at a restaurant or anywhere else. Very weird behavior and unprofessional.
  • TH
    Thomas Holmes
    Oct 19, 2025
    3.0
    Raised prices
  • BH
    Brandon Hall
    Oct 2, 2025
    1.0
    Staff was rude the manager was rude and employee spit on my burger cause I complained they forgot half my order. Tried to get a refund the manager said I had to do it through the app which I tried and got nothing no response so now ill make it public. DO NOT EAT HERE THEY SPIT ON YOUR FOOD.
  • BF
    brad ford
    Sep 27, 2025
    3.0
    It's a typical Burger King, doesn't really stand out from any others. If you've eaten at one, it's the same thing. Take that for what it is, good or bad.
  • GM
    Gina McNeal
    Sep 21, 2025
    1.0
    Walked in at dinner hour from the hotel right next door. I walked in the main entrance and after arriving to the counter I realized the staff had blocked off the dining room from the front door with a row of chairs. I moved one of the chairs to approach the counter to order and was told by the very rude young woman at the counter that she had the dining room blocked off for a reason I should have walked out and come in through the other door. I apologized and explained I didn't see the chairs blocking until I got right up to it and she said in a very rude voice " well you still should have walked around to the other door ". I said the door I walked through was unlocked .So she expected me to walk all the way back out and then go around the building to the other door. I would like to mention it was raining. So instead I walked back out the way I came in and walked across the road in the rain to Wendy's where they were very friendly and were allowing their customers into the dining room at dinner hour to actually order food and eat if they wanted. I don't need that attitude. Who blocks off their dining room in the middle of suppertime . Very bad business practice not to mention employees are very rude I've had terrible service before at other Burger Kings so no surprise here .

Frequently Asked Questions About Burger King

Where is the Burger King restaurant located in Alton, IL?

The Burger King restaurant is located at 1902 Homer Adams Parkway, Alton, IL 62002.

What are the drive-thru hours for Burger King at 1902 Homer Adams Pkwy?

The drive-thru is open Monday to Thursday from 6:00 AM to 11:00 PM, Friday and Saturday from 6:00 AM to midnight, and Sunday from 7:00 AM to 11:00 PM.