Burger King

3.5
587 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1902 Homer Adams Pkwy. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Alton, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
1902 Homer Adams Pkwy, Alton, IL
62002, United States

Hours

Reviews

3.5
587 reviews
5 stars
206
4 stars
117
3 stars
113
2 stars
43
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.

Food Quality

Mixed feedback on food quality; while some customers enjoyed their meals, others reported issues like cold or poorly prepared food.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Service Speed

Service speed was inconsistent, with some customers experiencing long wait times while others praised quick service.

Management Issues

Complaints about management's attitude and handling of customer concerns were prevalent, contributing to a negative dining experience.
  • WA
    Wes Andrews
    Dec 24, 2025
    1.0
    I got food poisoning from this place! Don’t go!!! I went to get dinner last night 12/23/25. I woke up the next morning about 4am and started puking. I have been puking so much I will not be able to go to a family Christmas now tonight.
  • RN
    Rocky Nethercot
    Dec 3, 2025
    4.0
    1-7-26... Still great, but got more green tomatoes today. Please don't serve these, just say, "Sorry, sir, we're out of tomatoes today." Nice staff, but atrocious tomatoes. See pic. Are these safe to eat? I accidentally ate a little. Pray I don't perish!
  • JB
    Jeremiah Barton
    Oct 29, 2025
    1.0
    I would not recommend eating here unless you want to be “offended” by being called a name you do not prefer to be called. Came from the gym to get some food with my fiancé and the cashier asked what I wanted while calling me “hon” at the end. I politely stated she did not have to call me that name and would prefer she did not. She took offense to it and continued the order. I go to the first window and she again stated how much I had to pay by again calling me “hon”. I corrected her again to Not call me that name. She said “okay” and gave me my receipt. As I am waiting for my food, pink-haired, unprofessional offended cashier came to the window and asked if I was offended. I stated No. The cashier then proceeded to state how it’s only a word of endearment and hospitality and did not apologize or anything. She then stated “well I don’t like you so have a good night” and walked away while flipping me and my fiancé off. She then was talking so loud to the point where my fiancé and I could hear her voice through the closed drive-thru window. I am pretty sure she was talking ill of me and my fiancé. She complained and took offense to it by explaining the situation to her colleagues. A nice young man came to the window and apologized for the occurrence. I told the young man that I no longer want my food and I only came here to get food, not pick a fight or anything. I sometimes went to this location because the food was good, but now, I will no longer come here if the owner of this establishment hires people that are rude and unprofessional and should just quit their job if they cannot work with customers in a well-mannered setting. Or just in general hate their job. WOULD NOT RECOMMEND TO ANYONE to eat here and spend money if you want to be disrespected and wronged for only wanting to be called “hon” by your partner and not some stranger at a restaurant or anywhere else. Very weird behavior and unprofessional.
  • TH
    Thomas Holmes
    Oct 19, 2025
    3.0
    Raised prices
  • BH
    Brandon Hall
    Oct 2, 2025
    1.0
    Staff was rude the manager was rude and employee spit on my burger cause I complained they forgot half my order. Tried to get a refund the manager said I had to do it through the app which I tried and got nothing no response so now ill make it public. DO NOT EAT HERE THEY SPIT ON YOUR FOOD.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator