McDonald's

3.5
939 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1010 S Main, Altamont, IL
62411, United States

Hours

Reviews

3.5
914 reviews
5 stars
327
4 stars
199
3 stars
166
2 stars
69
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor handling of mobile orders.

Food Quality

Mixed reviews on food quality; some praised fresh items while others complained about cold or poorly prepared food.

Cleanliness

Inconsistent cleanliness reported, with some customers noting clean environments while others mentioned dirty tables and bathrooms.

Staff Attitude

Staff friendliness received positive remarks, but there were instances of poor customer service and management issues.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving incorrect items or missing items altogether.
  • JW
    Josh W
    Oct 30, 2025
    1.0
    Even though they have advertisements all over the restaurant for Monopoly game pieces. They do not have any game pieces to give out. All of their options that they advertise in the store that come with pieces do not come with pieces. Sounds as if their staff has been taking them home at night and now they are out.
  • MH
    Michelle Hagy
    Oct 23, 2025
    1.0
    Food sucks fries taste like crap. Bring back the old way of cooking REAL FOOD
  • SF
    Sebrina Herliska (Foxxypup)
    Aug 21, 2025
    5.0
    Ordered three big breakfast meals in app, each with different customizations. It was quick, accurate and fresh. Employees were friendly!
  • MM
    Michael Miller
    Aug 4, 2025
    5.0
    Jenna & Courtney Thank you for making me believe in workers doing there jobs!! I am from Missouri and I stopped here for some food. I was complaining about certain things with the store and as I was complaining these two ladies started really being attentive and started to deep clean the store and were very prompt with service! Thank you Ladies when I come through I will definitely be stopping here again! Sincerely, Mike From Missouri
  • NJ
    Neil Jubei
    Aug 3, 2025
    1.0
    It was 1030pm(lobby closes at 11pm) and they had the doors locked so I couldn’t get my mobile order because I had an RV so I couldn’t go through the drive thru. What’s going on McDonald’s? Why advertise that the lobby is open until 11pm but it wasn’t? Couldn’t get the order I already paid for. These places keep doing this.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Altamont, IL?

McDonald's in Altamont, IL is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for the McDonald's at 1010 S Main, Altamont?

The drive-thru is open from 5:00 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.