Wendy's

3.1
1333 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11110 S. Cicero Ave, Alsip, IL
60803, United States

Hours

Reviews

3.1
1,333 reviews
5 stars
410
4 stars
236
3 stars
179
2 stars
111
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing disappointment in the freshness and taste.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions and a need for deep cleaning.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of care for customer service.

Management Issues

Reviews indicated poor management practices, including unprofessional behavior from managers and inadequate staff training.
  • DS
    David Sanders
    Nov 12, 2025
    1.0
    We had to pull up and wait in the drive thru. The other customers wouldn't pull up to the window behind us, so we pulled around to help clear up the drive thru we had our trailer attached. It was over 15 minutes to wait for 4 value meals. Our fries were half filled and cold, the burgers were not put together very well, not up to regular Wendy's Standards in my opinion.
  • AW
    Alistonè Wiley
    Nov 11, 2025
    1.0
    They never get my order right. I mean it's not a once in awhile thing no it's every single time I order from here my order is always wrong
  • RL
    Rick Longoria
    Oct 18, 2025
    1.0
    Horrible service. Woman with blonde hair did not care that the order was incorrect. I asked for a #2 sandwich, and she get me a hamburger. The sandwich did not come with ketchup. Although the wrap was covered with ketchup. The sandwich looked as if was returned prior. This is the 2nd attempt at ordering from location. I must say, it will be the last. The service at night is beyond unacceptable. Management should try to review it first hand as a customer. THIS LOCATION SHOULD BE CLOSED!!!!!!!
  • EM
    Erica Marie
    Oct 9, 2025
    5.0
    I love this location!! Always quick, polite, and never have my order wrong.
  • AA
    Anton
    Sep 25, 2025
    1.0
    Wrong order food out of stock waited 20 minutes just for them to mess up my whole order

Frequently Asked Questions About Wendy's

Is Alsip Ii Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.