Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing disappointment in the freshness and taste.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions and a need for deep cleaning.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of care for customer service.
Management Issues
Reviews indicated poor management practices, including unprofessional behavior from managers and inadequate staff training.
DS
David Sanders
Nov 12, 2025
1.0
We had to pull up and wait in the drive thru. The other customers wouldn't pull up to the window behind us, so we pulled around to help clear up the drive thru we had our trailer attached. It was over 15 minutes to wait for 4 value meals. Our fries were half filled and cold, the burgers were not put together very well, not up to regular Wendy's Standards in my opinion.
AW
Alistonè Wiley
Nov 11, 2025
1.0
They never get my order right. I mean it's not a once in awhile thing no it's every single time I order from here my order is always wrong
RL
Rick Longoria
Oct 18, 2025
1.0
Horrible service. Woman with blonde hair did not care that the order was incorrect. I asked for a #2 sandwich, and she get me a hamburger. The sandwich did not come with ketchup. Although the wrap was covered with ketchup. The sandwich looked as if was returned prior. This is the 2nd attempt at ordering from location. I must say, it will be the last. The service at night is beyond unacceptable. Management should try to review it first hand as a customer.
THIS LOCATION SHOULD BE CLOSED!!!!!!!
EM
Erica Marie
Oct 9, 2025
5.0
I love this location!! Always quick, polite, and never have my order wrong.
AA
Anton
Sep 25, 2025
1.0
Wrong order food out of stock waited 20 minutes just for them to mess up my whole order
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Alsip, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Alsip, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (708) 425-3390.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Alsip Ii Wendy’s serve breakfast?
Yes, this Wendy’s location in Alsip, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's in Alsip, IL?
Wendy's in Alsip is open daily from 7:00 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's in Alsip has a drive-thru that operates from 7:00 AM to 2:00 AM every day.
Can I order Wendy's online or via an app?
Yes, you can order Wendy's online through their website or mobile app, available on the App Store under the Wendy's app.
Is breakfast served at Wendy's in Alsip?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
What payment methods does Wendy's Alsip accept?
Wendy's in Alsip accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact Wendy's Alsip for questions or feedback?
You can contact Wendy's Alsip directly by calling (708) 425-3390 or reach their Customer Care team via their website or at 888-624-8140.
Is Wendy's Alsip currently hiring?
To check hiring status at Wendy's Alsip, visit the Wendy's Careers page and search for empty positions in Alsip, IL; openings will be listed if available.
What nearby restaurants can I visit along with Wendy's in Alsip?
Near Wendy's Alsip, you can find Charley's Cheesesteaks, Nino's Pizza, Thai Eats, Meatheads burger restaurant, Baba Saj bakery, and Brown's Chicken & Pasta for diverse dining options.
Are there any nearby fitness or recreational centers to visit near Wendy's in Alsip?
Yes, close to Wendy's you can visit Charter Fitness, CFX Alsip gym, and enjoy activities at Luv 2 Play Alsip and My Kidzplay amusement parks.
What services or stores are located near Wendy's Alsip for convenience?
Nearby Wendy's Alsip are services such as Speedy Cash currency exchange, Belle Tire for auto services, Fox Home Center hardware store, and tobacco shops like Tobacco Island.