Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,639 reviews
5 stars
583
4 stars
344
3 stars
278
2 stars
121
1 star
313
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, missing ingredients, and stale food.
Staff Friendliness
While some customers praised friendly staff, others noted a lack of politeness and professionalism from employees.
Order Accuracy
Numerous complaints highlighted consistent problems with order accuracy, including missing items and incorrect modifications.
Management Issues
Several reviews pointed to poor management practices, including inadequate staff training and lack of responsiveness to customer complaints.
- MMMichelleNov 11, 20251.0This place is a joke! 2nd time in a week they can’t get nothing right! 1st was just some drinks was wrong ones. Was already gone from there to go in and then now missing a food item. When u call and ask the immature girl gives attitude like it’s our own fault. No pay attention to what u are doing. 2nd learn how to speak to people. I will not be doing business at this establishment again!
- RWRich WoodNov 1, 20253.0Long waits at the drive thru.
- JSJason SingerOct 24, 20255.0Friendly service 👌
- LVLizette VallejoOct 10, 20251.0Always have a bad experience at this location every single time. Always cancel orders if you use the app, give you the wrong items or have missing items, rude, and just overall do not recommend this location.
- JDJim DonahueOct 9, 20251.0I go here all the time for a McFlurry. I am disabled and on a walker so I ask for a bag for the Mc Flurry. I was told by the manager just now that they don’t give unnecessary bags out, and she would do it this one time only. To the owner who I hope reads this, I now feel like an unnecessary customer. This is poor CS.
Frequently Asked Questions About McDonald's
What are the McDonald's store hours in Alsip, IL?
The McDonald's in Alsip, IL is open 24 hours every day of the week.
What time does the drive-thru at McDonald's Alsip operate?
The drive-thru is open 24 hours a day, 7 days a week at McDonald's Alsip.
When is delivery available from McDonald's Alsip?
Delivery is available daily from 4:00 AM to 3:00 AM the next day.
What delivery options does McDonald's Alsip offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order from McDonald's Alsip online?
You can order via their delivery website or through the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's Alsip?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What is the address and contact number for McDonald's in Alsip?
The address is 11850 South Pulaski Avenue, Alsip, IL 60803. The main phone number is +1 708-389-4949.
Which nearby gas stations can I visit if I'm at McDonald's Alsip?
Nearby gas stations include BP, Simon Oil Inc, ARCO, and Alsip Gas Depot, which are convenient for refueling during your visit.
Are there other fast food or burger restaurants near McDonald's in Alsip?
Yes, Checkers, Sonic Drive-In, and Harold's Chicken are nearby fast food and burger restaurants you might want to try.
What other services and shops are close to McDonald's Alsip that customers might find useful?
Nearby are Alsip Medical center, Old National Bank, UPS Access Point location, and Honey's Grooming Parlor for medical, financial, postal, and pet services respectively.