Service Speed
Many customers reported extremely slow service, with long wait times for both in-store orders and deliveries.
Customer Service
Numerous reviews highlighted rude or unhelpful staff, with some customers experiencing condescending attitudes and poor communication.
Food Quality
Several customers noted issues with food quality, including incorrect orders, stale ingredients, and unsatisfactory portion sizes.
Management Issues
Feedback indicated poor management and training practices, leading to repeated service failures and customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and efficiency, as well as the quality of the food when it met expectations.