Dunkin'

3.8
333 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Alsip, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11843 S Pulaski Rd, Alsip, IL
60803, United States

Hours

Reviews

3.8
333 reviews
5 stars
169
4 stars
57
3 stars
32
2 stars
22
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor communication.

Food Quality

Many reviews highlighted issues with food preparation, including burnt items, incorrect orders, and unsanitary conditions.

Customer Experience

While some customers praised friendly staff and quick service, a significant number expressed frustration over long wait times and repeated order mistakes.

Cleanliness

Several customers noted concerns about cleanliness, including dirty cups and hair found in food and drinks.
  • HR
    Honest Reviews
    Dec 18, 2025
    1.0
    I love dunkin, I decided to try this location for the first time since I been in the area but unfortunately this ended in disgust. I got the 6 dollar meal deal on 12/18/2025 at 8:45 am. My coffee tasted nasty and the cup was dirty. I took a couple bites of my sandwich and some parts were too burnt, as I got to the middle of the sandwich there was plastic in the middle! This is trifling. Please do better at this location, if I can speak with management please get me in contact with them.
  • MW
    Margaret Whalen
    Dec 12, 2025
    1.0
    Save your money for a different dunkin. The woman at the drive thru was incredibly rude. My coffee was wrong, my breakfast sandwich was not toasted at all (seemed like it was microwaved) and the hash browns were soggy and had a weird odor (I get these all the time from other Dunkin’s and I’ve never smelled this before.) I will never go here again
  • VG
    Valerie Gebhardt
    Oct 20, 2025
    1.0
    Horrible service. Ive been coming here forever all of the sudden theres these 2 new girls that are horrible so rude mess up orders all the time didnt put any caramel drizzle in my caramel macchiato when I asked for caramel she gave me the rudest attitude and walked away from the window while i was talking so when i honked her buddy came up from the back to start arguing with me too saying u dont need to honk like that. Ive been going to this place for years but will never be back because of lanie and her friend.
  • CW
    Colton Weg
    Oct 15, 2025
    2.0
    Would not give me what i wanted
  • NH
    Nevaeh Hernandez
    Oct 8, 2025
    1.0
    7:12 pm, boy and girl are very rude at the window, got our drinks wrong and didn’t say anything to acknowledge me, horrible service everytime I go here.

Frequently Asked Questions About Dunkin'

What are the daily operating hours for this Dunkin' location?

This Dunkin' in Alsip, IL is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

What special holiday drinks are currently available at Dunkin'?

Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for holiday cheer.