Dunkin'

3.8
329 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Alsip, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11843 S Pulaski Rd, Alsip, IL
60803, United States

Hours

Reviews

3.8
329 reviews
5 stars
168
4 stars
57
3 stars
31
2 stars
22
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and incorrect drink preparations.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others noted inconsistency in service quality.

Food Quality

Several reviews mentioned issues with food quality, such as burnt items and stale donuts.

Cleanliness Concerns

There were complaints about cleanliness, including finding hair in food and unsanitary practices.
  • VG
    Valerie Gebhardt
    Oct 20, 2025
    1.0
    Horrible service. Ive been coming here forever all of the sudden theres these 2 new girls that are horrible so rude mess up orders all the time didnt put any caramel drizzle in my caramel macchiato when I asked for caramel she gave me the rudest attitude and walked away from the window while i was talking so when i honked her buddy came up from the back to start arguing with me too saying u dont need to honk like that. Ive been going to this place for years but will never be back because of lanie and her friend.
  • CW
    Colton Weg
    Oct 15, 2025
    2.0
    Would not give me what i wanted
  • NH
    Nevaeh Hernandez
    Oct 8, 2025
    1.0
    7:12 pm, boy and girl are very rude at the window, got our drinks wrong and didn’t say anything to acknowledge me, horrible service everytime I go here.
  • RD
    Reese Dancy
    Sep 15, 2025
    2.0
    They mess up the coffee everytime we’ve gone , i personally don’t drink the coffee but today when my boyfriend went to get a coffee he offered to get me breakfast and I normally like the Avocado toast with bacon , they burnt it sooo bad it was ridiculous I couldn’t even eat it . Char was getting all over it was honestly just ridiculous
  • SS
    soulninja2729
    Aug 24, 2025
    1.0
    Don't listen at all I say no tosted and they burn it not even able to eat it

Frequently Asked Questions About Dunkin'

What are the daily operating hours for this Dunkin' location?

This Dunkin' in Alsip, IL is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

What special holiday drinks are currently available at Dunkin'?

Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for holiday cheer.