Numerous reviews highlighted issues with rude and unapproachable staff, particularly an older woman with short hair, impacting the overall customer experience.
Operational Hours
Many customers expressed frustration over inconsistent and inaccurate operating hours, often finding the location closed despite posted hours.
Product Quality
Customers generally praised the quality and taste of the ice cream and desserts, noting that the products are delicious.
Cleanliness
While some reviews mentioned cleanliness, there were also complaints about unsanitary conditions, particularly regarding food handling practices.
Management Response
Some customers noted that the owners were friendly, but there were also complaints about the lack of professionalism from staff, particularly in handling mistakes.
SL
S H A R V I L
Oct 5, 2025
1.0
On sunday they are closed and on google it says, it is open. This is really disappointing that they are letting down the name of the franchisee.
SB
Stephanie Barrett
Sep 26, 2025
1.0
How do you have such a disrespectful employee working here? I came in to purchase a birthday ice cream cake and the order lady with short hair is completely rude and disrespectful. She was bothered when I asked what flavor the unlabeled cakes were and when I asked if she could write on them she said no. I have been buying Dairy Queen ice cream cakes for years and they will always write happy birthday on them. I will never return to this location.
KR
Kyle Roberts
Sep 6, 2025
1.0
Should definitely put this location is not always open
DB
Den Belle
Aug 25, 2025
1.0
AVOID this location, there is Always a sign on the door saying they will be open at a Different time than what is published, then they Don't even open at that time.
GR
Gabriela Rodriguez
Aug 9, 2025
1.0
I want to start by saying that the products are great. It’s a clean place. The ice cream cakes, blizzards and the ice cream bars are delicious. But the elderly lady at the counter is always angry and rude. She kinda ruined the fun experience of rewarding my kids with a sweet treat.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food and treats does Dairy Queen (Treat) in Alsip serve?
Dairy Queen (Treat) in Alsip serves soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
What are the operating hours for Dairy Queen (Treat) in Alsip?
The Dairy Queen (Treat) is open Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 1:00 PM to 9:00 PM. It is closed on Wednesdays.
Is Dairy Queen (Treat) in Alsip a family-friendly location?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
How can I get exclusive deals and offers from Dairy Queen (Treat) in Alsip?
You can download the Dairy Queen app to access exclusive deals and mobile offers.
Where is Dairy Queen (Treat) located in Alsip?
Dairy Queen (Treat) is located at 12039 S Pulaski Rd, Alsip, IL 60803-1221, United States.
What is the phone number to contact Dairy Queen (Treat) in Alsip?
You can contact Dairy Queen (Treat) at +1 708-388-3113.
What is the website for Dairy Queen (Treat) in Alsip?
The website for Dairy Queen (Treat) is https://www.dairyqueen.com/en-us/locations/il/alsip/12039-s-pulaski-rd/19174/.
Are there any nearby dining options if I want to have a meal before or after my Dairy Queen visit?
Yes, you can visit nearby restaurants such as Jerk 48 for chicken and diner-style food, The Seafood Company for seafood, Aurelio's Pizza for pizza, or Penny's Place for American cuisine and cafe options.
What nearby services can I use when visiting Dairy Queen (Treat) in Alsip?
Nearby services include the Animal Clinic of Alsip for pet care, Chase Bank and Chase ATM for banking needs, and the UPS Authorized Shipping Outlet for shipping and courier services.
Are there any nearby places for relaxation or pampering near Dairy Queen (Treat) in Alsip?
Yes, you can visit Angel Foot Spa for massage and reflexology services, H & T Nails or Paris Nails Brows and Lashes for nail and beauty services, and The Hair Team for hair salon needs.