Panera Bread

Reviews

• FU

  faiz uddin

  Apr 11, 2026
  5.0
  The Panera in Algonquin, Illinois is the BEST Panera in all of Chicagoland area. Manager Eric is someone who goes above and beyond from a customer service standpoint. This restaurant is very clean, well-managed and super friendly. One of the best managers in own is Eric!
• AO

  Alexandra Bieber Ortiz

  Apr 11, 2026
  1.0
  I normally never do reviews, but i genuinely felt like i had to somebody was being really rude in the window i didn’t ask for her name but she had tattoos and hispanic, i always come here, me and my sister were having a good time and laughing, we were kind of near the mic, but she basically told us to shutup “ u guys are being too loud in my ear” if she would’ve said it more respectful i would’ve not taken it as a bad way, ive worked at tacobell before and thats not how u do it, either move ur headset to the side, i did confront her and told her to say it more respectful and to no be disrespectful, i get it girl we got bad days but if it was somebody else they wouldve done it a bigger problem, she ruined the mood to even eat!
• JG

  Jackie Grendel

  Feb 28, 2026
  3.0
  I was shocked today at the prices! I used to enjoy Duets..a great value..but that's been discontinued. Now they have $5 "specials" for half sandwich or half salad or cup of soup..almost $11 with tax if you order 2. A full sandwich is about $13 now. Insane! Today i asked for chips as my side..when I got home I saw a hard small piece of baguette instead. Very disappointed..
• II

  Infinidise

  Feb 9, 2026
  5.0
  I got a free cooky and ever one was so nice and the food here is the best Thank you to the people that work here
• KR

  Karla Reinhardt

  Jan 29, 2026
  1.0
  The manager this evening (Eva?) was incredibly rude, interrupting me when I called about someone else’s food being delivered to my house. Before I could finish speaking, she interrupted me and said “once it leaves our store, we have no control over it, you will have to call DoorDash and figure it out.” I asked for the store manager to call me. I then called the driver FROM THE PANERA APP and he was so nice, apologizing profusely. he told me when he went to pick up the food, a Panera employee asked to see his phone and handed him the bag. In his words, “ I don’t look inside bags because that would be gross to touch peoples food.” Which I entirely agree with. He told me he would call the store to see what he could do for me. He then called me back and said the manager there was very rude, yelled at him and told him “you work for me it’s your fault.” Then, the Panera manager called me back and told me she just talked to the driver and he was very rude to her. She told me he admitted it was his fault. I said to her, “ I find that odd because he was very nice to me and he told me that you yelled at him.” Her response to this was “ Well, of course I did. He doesn’t know what he’s talking about.” As someone who works in leadership as a manager as well, I can only hope that this woman treats her employees better than she treats her customers.

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