Service Issues
Many customers reported problems with the drive-thru service, particularly with AI ordering, leading to incorrect orders and long wait times.
Food Quality
Several reviews highlighted inconsistent food quality, including cold items, undercooked burgers, and soggy fries.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of accountability.
Order Accuracy
A significant number of customers experienced issues with missing items or incorrect orders, leading to frustration.
Cleanliness
The restaurant was generally noted as clean, but some customers mentioned it could use more attention.