Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
697 reviews
5 stars
309
4 stars
192
3 stars
81
2 stars
23
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported problems with the drive-thru service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
There were mixed reviews on food quality, with some customers praising freshness while others complained about cold or undercooked items.
AI Ordering
The AI ordering system received significant criticism for being confusing and error-prone, leading to frustration among customers.
Positive Staff Interactions
Despite the issues, several reviews highlighted positive experiences with staff members who provided excellent customer service.
- MMMiguel Mendez4 days ago4.0Wendy's still has the tasty Baconator. Stop in for a frosty as well. Fries could use a make over. Maybe go crinkle fries with a hint of garlic?
- ESEdo SkkarzzzDec 29, 20251.0Stop with the AI orders we know there is someone listening is it that hard to just ask what would you like today. The AI slows down the drive through
- TFTanner ForsterDec 27, 20251.0Food and human service was great. The drive through uses AI to take your order. It's beyond annoying and screws up constantly. Get rid of this.
- IEIsaly EssenceNov 15, 20251.0The AI ordering is horrendous. Took us almost 10 minutes to order 2 dave’s combos because the clanker couldn’t understand how to change a combo size from medium to large. Don’t waste your time, just go in or order on the app. AI is ruining companies.
- RHRebekah HaugenNov 14, 20255.0The young gentleman who ran the register today at about noon (at the Algonquin Rd location in the Schaumburg/Rolling Meadows/Arlington Heights area) was fantastic. His kindness and positive attitude were refreshing. My husband and I felt like valuable patrons and we hope this man gets the attention he deserves. Thank you, Sir.
Frequently Asked Questions About Wendy's
Is 245 S. Randall Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The Wendy's drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does the Wendy's at 245 S. Randall Rd in Algonquin serve breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is this Wendy's location currently open?
Yes, this Wendy's location is currently open and committed to serving quality food every day.
What payment methods are accepted at Wendy's on S. Randall Rd?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout services at this location. You can order through their app or website.
How can I contact the Wendy's at 245 S. Randall Rd for questions or feedback?
You can call (847) 458-8461 directly, contact Customer Care via their website's Live Chat or message service, or call 888-624-8140.
Where can I find Wendy's menu and nutrition information?
Menu prices and nutrition details are available on Wendy's website and mobile app at order.wendys.com, with nutrition facts updating as you customize your order.
Are there any popular fast-food restaurants near this Wendy's location?
Yes, nearby fast-food options include KFC, Chick-fil-A, Chipotle Mexican Grill, Panda Express, MOD Pizza, and McAlister's Deli, providing diverse dining choices.
What nearby places can I visit before or after dining at Wendy's?
You can visit FunCity Adventure Park for recreation, Jewel-Osco Pharmacy for errands, or COCO NAIL BAR for beauty services all close to this Wendy's.
How can nearby transit or landmarks assist me in finding this Wendy's location?
Landmarks like nearby fast food options and retailers such as Randall Rd - GameStop can help orient you to find Wendy's at 245 S. Randall Rd in Algonquin, IL.