Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
690 reviews
5 stars
307
4 stars
190
3 stars
80
2 stars
23
1 star
90
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and mistakes in their meals.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rudeness and poor handling of complaints.
Food Quality
Food quality varied, with some customers enjoying fresh and tasty meals, while others experienced undercooked or stale items.
Drive-Thru Experience
The drive-thru service received criticism for being slow and often inaccurate, with some customers preferring human attendants over AI.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned a need for better maintenance.
- DDDamianNov 16, 20252.0Got a burger cold, and cheese wasn't melted. Nuggets soggy and cold too.
- IEIsaly EssenceNov 15, 20251.0The AI ordering is horrendous. Took us almost 10 minutes to order 2 dave’s combos because the clanker couldn’t understand how to change a combo size from medium to large. Don’t waste your time, just go in or order on the app. AI is ruining companies.
- RHRebekah HaugenNov 14, 20255.0The young gentleman who ran the register today at about noon (at the Algonquin Rd location in the Schaumburg/Rolling Meadows/Arlington Heights area) was fantastic. His kindness and positive attitude were refreshing. My husband and I felt like valuable patrons and we hope this man gets the attention he deserves. Thank you, Sir.
- BKBob KerbsOct 29, 20251.0Maybe the owner can explain why I had a 12% sales tax when the town has a 8% sales tax rate. Food items total $11.56. 8% tax would be .92 yet I was charge $1.39 tax.
- DSDonald SmithOct 13, 20251.0I went to the drive-thru. The AI attendant took my order. It asked me if I wanted to add stuff on. I told it I did not. It canceled all of my items, zeroed my order and told me to pull to the next window which I did.. The girl at the window had no idea what I ordered. And she never will because I'm not repeating it. I'll go somewhere that has live attendants. Good luck with that business model.
Frequently Asked Questions About Wendy's
Is 245 S. Randall Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Algonquin, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Algonquin, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 458-8461.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 245 S. Randall Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Algonquin, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The Wendy's drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does the Wendy's at 245 S. Randall Rd in Algonquin serve breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is this Wendy's location currently open?
Yes, this Wendy's location is currently open and committed to serving quality food every day.
What payment methods are accepted at Wendy's on S. Randall Rd?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout services at this location. You can order through their app or website.
How can I contact the Wendy's at 245 S. Randall Rd for questions or feedback?
You can call (847) 458-8461 directly, contact Customer Care via their website's Live Chat or message service, or call 888-624-8140.
Where can I find Wendy's menu and nutrition information?
Menu prices and nutrition details are available on Wendy's website and mobile app at order.wendys.com, with nutrition facts updating as you customize your order.
Are there any popular fast-food restaurants near this Wendy's location?
Yes, nearby fast-food options include KFC, Chick-fil-A, Chipotle Mexican Grill, Panda Express, MOD Pizza, and McAlister's Deli, providing diverse dining choices.
What nearby places can I visit before or after dining at Wendy's?
You can visit FunCity Adventure Park for recreation, Jewel-Osco Pharmacy for errands, or COCO NAIL BAR for beauty services all close to this Wendy's.
How can nearby transit or landmarks assist me in finding this Wendy's location?
Landmarks like nearby fast food options and retailers such as Randall Rd - GameStop can help orient you to find Wendy's at 245 S. Randall Rd in Algonquin, IL.