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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Algonquin, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1090 South Randall Road for the ultimate SONIC experience!
Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the taste while others complained about cold, undercooked, or poorly prepared items.
Customer Service
Several reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.
Overall Experience
While some customers enjoyed their meals and the nostalgic atmosphere, many expressed disappointment and frustration with service and food quality.
EE
elizabeth
Feb 4, 2026
1.0
Spent almost an hour waiting in the drive through just to get a popcorn chicken in my friends cheesy tots. she’s a vegetarian too so that’s not epic 👎
CB
Chino B
Feb 2, 2026
5.0
Always get my food really quick. Slushies are always perfect here.
KC
Ken Campbell
Jan 31, 2026
4.0
90% of the time it’s perfect. The food is always good. Don’t get me wrong, but sometimes they mistake portion size and give you the wrong ones ..it’s not the end of the world. Other than that, it’s a good place for kids a fast meal that isn’t super greasy. They have really good shakes and other things also. And I will say the kids that work there do a pretty good job, especially in today’s world.
RL
Raul O. Lopez
Dec 9, 2025
2.0
El peor servicio, estuve esperando 35 minutos por mi pedido
CS
christine sleeman
Oct 24, 2025
1.0
This is the 3rd morning I waited 10 mins and they were open for 30 mins. No one helped me. This is ridiculous don't be open at 7 if by 7:30/8 you won't answer the driveway thru. I drove around and a guy came after me and then someone answered .
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