Sonic Drive-In

3.8
1071 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Algonquin, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1090 South Randall Road for the ultimate SONIC experience!

Location

Sonic Drive-In
1090 South Randall Road, Algonquin, IL
60102, United States

Hours

Reviews

3.8
1,071 reviews
5 stars
474
4 stars
257
3 stars
152
2 stars
71
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, with many experiencing incorrect orders and rude staff.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold, undercooked, or poorly prepared items.

Staff Competence

Many reviews highlighted a lack of training among staff, leading to mistakes and a chaotic service environment.

Positive Experiences

Despite the negative feedback, some customers enjoyed the food and appreciated friendly service during their visits.
  • RL
    Raul O. Lopez
    Dec 9, 2025
    2.0
    El peor servicio, estuve esperando 35 minutos por mi pedido
  • GK
    Gerik Kirby
    Oct 27, 2025
    5.0
    Soniccccc
  • CS
    christine sleeman
    Oct 24, 2025
    1.0
    This is the 3rd morning I waited 10 mins and they were open for 30 mins. No one helped me. This is ridiculous don't be open at 7 if by 7:30/8 you won't answer the driveway thru. I drove around and a guy came after me and then someone answered .
  • TL
    Tatiana Lang
    Oct 13, 2025
    4.0
    Food was good. Location was clean and servers were organized. The only thing I would change was the order board that was in the outdoor seating area. We had multiple orders and we had to do one order at a time and wait for the order to be brought out before we could move onto the next person's order so we all were eating at different times.
  • SS
    Steve Servin
    Oct 12, 2025
    5.0
    I dnt know. Who’s been making my ultimate burritos. This past week n my bacon egg n cheese toast but I promise best bacon quality I have seen since the last month I was going the past month n the bacon was horrible burnt. But this week it was soo good and also good quality nice service by the guy name Tyler. Thank you guys. Making my meal better now. And also I will be coming a lot more