Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1801 S Randall Road! Dive into the authentic taste of Chicago Street food at our Midwest Garage themed restaurant, just 0.6 miles, 2.5 miles from Algonquin Commons, Randall Oaks Park. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Location
Hours
Reviews
3.7
873 reviews
5 stars
427
4 stars
134
3 stars
82
2 stars
64
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported frequent order mistakes, slow service, and unresponsive staff, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, overcooked, or improperly prepared items.
Atmosphere
The restaurant was noted for its cleanliness and pleasant atmosphere, although some customers preferred the previous design.
Pricing Concerns
Several reviews mentioned that prices have increased while portion sizes and food quality have declined, leading to dissatisfaction.
- DBDeb BrooksJan 3, 20263.0The beef is becoming more like where is the beef. And I just filled out a free fry survey and they want name email phone an last name, nope you know it will be sold.very cheap on portillo's part
- ABAnthony BudkaJan 2, 20264.0As a word of caution, I tried using their app to order my food and it gave a 50 minute window for pickup. Much easier to go to the restaurant and place an order inside. Outside of that complaint, the food was good.
- JSJerrick SimbolDec 30, 20255.0If you’re a fan of hearty, loaded salads that feel more like a full meal than a side dish, Portillo’s Chopped Salad is an absolute standout. This iconic offering from the Chicago-based chain has been a menu staple for decades, and for good reason—it’s packed with bold flavors, satisfying textures, and just the right balance of fresh and indulgent elements. Highly recommended if you’re near a Portillo’s—it’s a flavorful, textured masterpiece that proves salads don’t have to be boring.
- V1Vortex 1096Dec 30, 20251.0Worst Portillo’s I’ve ever visited. Burger was overdone and burnt on the edges. Black char was staining the box they served it in. The fries were overdone and under salted. My friend who was with me ordered two plain hotdogs and onion ended up on one of them somehow. Won’t be coming back will stick to Crystal lake location.
- AFAllyson FrenchDec 29, 20253.0I love me some Portillo’s don’t get me wrong but the fact they got people outside in below freezing weather to take orders is insane to me, you guys literally have the machine to take orders over the mic?? Very sad to do that to your employees, the girl that took my order looked absolutely miserable and frozen, makes me never wanna get food from here again, gross.
Frequently Asked Questions About Portillo's Algonquin
Where is Portillo's Algonquin located?
Portillo's Algonquin is located at 1801 S. Randall Road, Algonquin, IL 60102, USA.
What are the operating hours of Portillo's Algonquin?
Portillo's Algonquin is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What type of cuisine does Portillo's Algonquin serve?
They serve Chicago-style fast food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, and fresh chopped salads.
Does Portillo's Algonquin offer delivery and catering services?
Yes, Portillo's Algonquin offers convenient delivery and catering options to bring their menu to your door.
Is Portillo's Algonquin family-friendly?
Yes, the restaurant is designed for family-friendly dining in a fun Midwest Garage themed atmosphere.
Can I order from Portillo's Algonquin online?
Yes, you can order online at http://portillos.olo.com or check their menu at https://order.portillos.com/menu/portillos-algonquin.
What is a popular dessert to try at Portillo's Algonquin?
The famous chocolate cake shake is a highly recommended dessert to top off your meal.
Are there other restaurants near Portillo's Algonquin?
Yes, nearby restaurants include Raising Cane's Chicken Fingers, Corey’s Bagels of Algonquin, Cooper’s Hawk Winery and Restaurant, First Watch, and Chipotle Mexican Grill.
What shopping options are available near Portillo's Algonquin?
Nearby shopping options include Half Price Books, Hobby Lobby, Family Christian, J.Jill, and The Good Feet Store.
What attractions or services are close to Portillo's Algonquin?
Close attractions and services include Randall Oaks Park, The Village Vintner Winery & Brewery, various real estate agents, and financial services like Wells Fargo Advisors Financial Network.