Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 1801 S Randall Road! Dive into the authentic taste of Chicago Street food at our Midwest Garage themed restaurant, just 0.6 miles, 2.5 miles from Algonquin Commons, Randall Oaks Park. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Location
Hours
Reviews
3.7
841 reviews
5 stars
412
4 stars
125
3 stars
79
2 stars
62
1 star
163
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the Italian beef and hot dogs, but noted inconsistencies in temperature and portion sizes.
Service Issues
Many reviews highlighted frequent order mistakes, slow service, and poor customer service experiences, particularly in the drive-thru.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported dirty tables and garbage issues.
Pricing Concerns
Several customers felt that the prices were too high for the quality of food received, with some mentioning a decline in value over time.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the vibe while others criticized recent changes and decor.
- DSDamon SantoroNov 15, 20253.0The food tastes good but the beef sandwiches are ridiculously small for the price
- BCBigBad SHARK (Big Chris)Nov 14, 20254.0Very disappointed in staff somewhat, they seem a bit out of it, and most of them. To their credit it was shortly after open.i am always happy to be at portillos for the beef.
- MCMoises ContryNov 11, 20254.0Good food and quick service, prices are a little higher than I whish but nice atmosphere.
- MSMatt SchneiderNov 8, 20251.0Worst Portillos in the area. Manager couldn't care less how dirty the dining room was and out of ketchup and ketchup cups. I expected better from somebody supposedly in charge of maintaining the restaurant.
- CNC NoteOct 31, 20251.0Thoroughly Disgusted. Food prep person came from the food line to stand in the door way off the kitchen to pet a play with a customer's dogs...went right back to the food line...same gloves, no hand wash. When did Portillos start allowing dogs? Is this a Algonquin thing?
Frequently Asked Questions About Portillo's Algonquin
Where is Portillo's Algonquin located?
Portillo's Algonquin is located at 1801 S. Randall Road, Algonquin, IL 60102, USA.
What are the operating hours of Portillo's Algonquin?
Portillo's Algonquin is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What type of cuisine does Portillo's Algonquin serve?
They serve Chicago-style fast food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, and fresh chopped salads.
Does Portillo's Algonquin offer delivery and catering services?
Yes, Portillo's Algonquin offers convenient delivery and catering options to bring their menu to your door.
Is Portillo's Algonquin family-friendly?
Yes, the restaurant is designed for family-friendly dining in a fun Midwest Garage themed atmosphere.
Can I order from Portillo's Algonquin online?
Yes, you can order online at http://portillos.olo.com or check their menu at https://order.portillos.com/menu/portillos-algonquin.
What is a popular dessert to try at Portillo's Algonquin?
The famous chocolate cake shake is a highly recommended dessert to top off your meal.
Are there other restaurants near Portillo's Algonquin?
Yes, nearby restaurants include Raising Cane's Chicken Fingers, Corey’s Bagels of Algonquin, Cooper’s Hawk Winery and Restaurant, First Watch, and Chipotle Mexican Grill.
What shopping options are available near Portillo's Algonquin?
Nearby shopping options include Half Price Books, Hobby Lobby, Family Christian, J.Jill, and The Good Feet Store.
What attractions or services are close to Portillo's Algonquin?
Close attractions and services include Randall Oaks Park, The Village Vintner Winery & Brewery, various real estate agents, and financial services like Wells Fargo Advisors Financial Network.