Panera Bread

Reviews

• JG

  Jackie Grendel

  5 days ago
  3.0
  I was shocked today at the prices! I used to enjoy Duets..a great value..but that's been discontinued. Now they have $5 "specials" for half sandwich or half salad or cup of soup..almost $11 with tax if you order 2. A full sandwich is about $13 now. Insane! Today i asked for chips as my side..when I got home I saw a hard small piece of baguette instead. Very disappointed..
• II

  Infinidise

  Feb 9, 2026
  5.0
  I got a free cooky and ever one was so nice and the food here is the best Thank you to the people that work here
• KR

  Karla Reinhardt

  Jan 29, 2026
  1.0
  The manager this evening (Eva?) was incredibly rude, interrupting me when I called about someone else’s food being delivered to my house. Before I could finish speaking, she interrupted me and said “once it leaves our store, we have no control over it, you will have to call DoorDash and figure it out.” I asked for the store manager to call me. I then called the driver FROM THE PANERA APP and he was so nice, apologizing profusely. he told me when he went to pick up the food, a Panera employee asked to see his phone and handed him the bag. In his words, “ I don’t look inside bags because that would be gross to touch peoples food.” Which I entirely agree with. He told me he would call the store to see what he could do for me. He then called me back and said the manager there was very rude, yelled at him and told him “you work for me it’s your fault.” Then, the Panera manager called me back and told me she just talked to the driver and he was very rude to her. She told me he admitted it was his fault. I said to her, “ I find that odd because he was very nice to me and he told me that you yelled at him.” Her response to this was “ Well, of course I did. He doesn’t know what he’s talking about.” As someone who works in leadership as a manager as well, I can only hope that this woman treats her employees better than she treats her customers.
• AB

  Alexa Barnett

  Jan 25, 2026
  1.0
  Ordered a sandwich on Uber Eats with no cheese. After 40 minutes came to my house with cheese. I then got a refund and thought I’ll drive to Panera otherwise I’ll have to pay delivery again. I go through the drive thru and order the same sandwich with no cheese…..open the bag; CHEESE ON MY DAMN SANDWHICH. I go around the drive thru again and now I’m ordering for a 3rd time…how hard can it be
• KK

  Kiesta

  Jan 24, 2026
  5.0
  I dont go to Panera often anymore because of how pricey it has got over the years. But I needed a good soup as I was out today in negative degree weather. I began placing my order w/ Ashley and asked what rewards I had available. She informed me I would have use the app. I disliked the app but did it w/ no hesitation. Ashley stayed near and guided me. Well we couldn't figure out why the reward wasnt working. So general manager Bobby came over and saved the day. He informed me about the rewards program and further assisted me in store. I was BEYOND satisfied with their knowledge, welcoming service and overall interest in helping me so I could enjoy my visit. Thank you both for an amazing experience

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