Jewel-Osco

4.1
939 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1501 E Algonquin Rd, Algonquin, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 658-5635. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1501 E Algonquin Rd, Algonquin, IL
60102, United States

Hours

Reviews

4.1
939 reviews
5 stars
493
4 stars
245
3 stars
101
2 stars
33
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted issues with rude and unprofessional staff, particularly at the deli and checkout areas.

Product Quality

Customers reported receiving expired or poor-quality products, especially in the meat and deli sections.

Store Cleanliness

Multiple reviews mentioned unsanitary conditions in the bathrooms and overall cleanliness issues.

Pricing

While some customers appreciated the sales and discounts, many found the prices to be high compared to competitors.

Employee Helpfulness

Some employees received praise for their helpfulness and friendliness, particularly in the pharmacy and floral departments.
  • GG
    Gerardo Godina
    6 days ago
    1.0
    Went to get an iPass sticker, waited over 15min and the gentleman who was helping me, totally forgot I was there and walked away to take care of a customer who arrived after me, they need better customer service training
  • BL
    Bryanna Loughney
    6 days ago
    1.0
    This jewel used to be so great, we've been going here for close to 15 years. I don't know what happened in the last year but the customer service is terrible. One time we actually went to the customer service desk to share our experience at one of the counters because it was truly that bad and the person working said "what do you want? A dollar off?" No, I really would just like your team to work on their customer service. We've had a bad experience almost everytime we've gone there over the last several months, just a real shame, but fortunately there are plenty of other options in the area.
  • MG
    marlena grandolfo
    Nov 1, 2025
    1.0
    Just wanted to share that the employee in drive up and go named LAURA, completely unprofessional and disrespectful. She has no idea how to do her job correctly OR PROFESSIONALLY and was yelling at an employee based off her performance, which i did have a talk with the employee after to make sure she was ok. she rudely told this employee she wasn’t doing her job fast enough, keep in mind she’s old herself and slow, she told this employee she wasn’t doing good enough for the fast pace environment, keep in mind this employee told me she was new and was JUST understanding how to do everything, I understand to a certain extent that the employee might need to do things differently in the long run with how fast she does things but this is ridiculous, laura needs to be handled and controlled before this goes way farther then it needs too. The union and HR will have an open case on this and i hope the rep stops by for a little chat!! Please get your employee under control.
  • MA
    Marissa Ahrens
    Oct 27, 2025
    5.0
    When here last week on Thursday to grab a few things for my daughter's birthday. Wasn't planning on getting a cake, but as I passed the bakery they had the one see was asking for! I forgot to put an order in and was planning on picking up cupcakes. But sitting there was the princess and all the colors of the rainbow cake she has been asking for. So thank you guys for unknowingly making my daughter's birthday in her words THE BEST BIRTHDAY EVER! Yes she screamed it. Lol
  • RC
    Robyn C
    Oct 21, 2025
    1.0
    Clueless cashier, no baggers, no rotisserie chickens at all, five p.m. on a Tuesday. Ugh...

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!