Chipotle Algonquin is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted inconsistent food quality, including small portions, stale ingredients, and instances of foodborne illness.
Cleanliness
The restaurant was often described as dirty, with unclean tables, overflowing trash, and unsanitary food handling practices.
Management Issues
Several customers mentioned a lack of effective management, with complaints about rude staff and inadequate training.
Customer Experience
Overall, many patrons expressed disappointment with their experiences, often recommending other locations instead.
CC
Colin
3 days ago
2.0
Don't order sides of queso, you'll get skimped.
DB
Denise Buchanan
Nov 16, 2025
1.0
I try to put my best foot forward when going places, but this location is unfortunately not my favorite. I in fact go out of my way to not go to this location. Staff is not friendly and the cleanliness is very low. I’ve given it many chances and have been let down each time, very sorry.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Algonquin serve?
Chipotle Algonquin serves customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Algonquin?
It is located at 412 S Randall Rd, Algonquin, IL 60102, next to American Mattress.
What are the operating hours of Chipotle Mexican Grill in Algonquin?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Algonquin offer delivery and pickup services?
Yes, Chipotle Algonquin offers in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Algonquin?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Algonquin have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Algonquin friendly to LGBTQ customers?
Yes, Chipotle Algonquin welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Algonquin?
You can visit Elite Nails & Spa for beauty treatments or stop by GameStop for video games and entertainment prior to or after your meal.
Are there other dining options near Chipotle Algonquin?
Nearby restaurants include Pick Up Stix, Panda Express, Red Robin Gourmet Burgers, McAlister's Deli, Smallcakes Cupcakery And Creamery, KFC, Chick-fil-A, and Jimmy John's.
What nearby services can I find close to Chipotle Mexican Grill in Algonquin?
Close by, there are services like Elite Nails & Spa, Coco Nail Bar, Executive Tans, For Eyes optometrist, Zone Fitness Works gym, and orthodontists like Gary Sexson and Mark Guevarra, DMD.