Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 100 W Lake Street! Dive into the authentic taste of Chicago Street food at our 50s Diner themed restaurant, just 0.4 miles, 0.6 miles, 3.3 miles from Addison Public Library, Addison Park District, K1 Speed. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,945 reviews
5 stars
1,242
4 stars
329
3 stars
120
2 stars
81
1 star
173
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food as delicious, particularly the Italian beef and burgers, though some noted inconsistencies in quality and freshness.
Service Issues
Several reviews highlighted problems with order accuracy and slow service, particularly in the drive-thru and during busy times.
Cleanliness Concerns
Multiple customers reported dirty tables and unsanitary conditions, which detracted from their dining experience.
Staff Performance
While many customers appreciated friendly and helpful staff, there were notable complaints about rude service from specific employees.
- RDR Dd3 days ago5.0I’ve been to this particular Portillos in Addison several times now. And I’m giving a five star review because the service is excellent and most importantly everybody is welcome. They have employees of all ages, nationality, gender and they are friendly and efficient. A unified team. So kudos to this location.
- AWArkadiusz WodkiewiczDec 28, 20255.0DJ who is taking orders in drive thru is the best!
- JKJake KDec 16, 20255.0First time ever eating Portillo’s and this place made a fan out of me. The staff were friendly, the atmosphere was incredible, and most of all the food was incredible. Will be back whenever I’m in town in the future.
- SWShadow WolfDec 16, 20254.0Food was good Fries were fresh Burger was freshly cooked Even the drink tasted like the drink machine was brand new can't explain it more than that. My only complaint was the drive through line was blocked off from every entrance expect by the front of the building making me have to drive all the way around the building from the direction I entered from.
- JCjose castroNov 27, 20251.0My order was wrong
Frequently Asked Questions About Portillo's Addison
What are the regular drive-through hours at Portillo's Addison?
The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to midnight.
Where is Portillo's Addison located?
It is located at 100 W. Lake St., Addison, IL 60101, USA.
What type of food can I expect at Portillo's Addison?
Portillo's offers authentic Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like their famous chocolate cake shake.
Does Portillo's Addison offer delivery and catering services?
Yes, Portillo's Addison provides convenient delivery and catering options to bring their Chicago favorites right to your door.
What payment methods are accepted at Portillo's Addison?
They accept American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards.
Is Portillo's Addison family-friendly and accessible?
Yes, the restaurant is family-friendly, offers children's menus, and has wheelchair-accessible entrances, seating, parking, and restrooms.
Can I use drive-through or curbside pickup services at Portillo's Addison?
Yes, both drive-through and curbside pickup are available for your convenience.
Which nearby places can I visit before or after dining at Portillo's Addison?
Nearby places include Addison Public Library (0.4 miles away), Addison Park District (0.6 miles away), and K1 Speed go-kart racing (3.3 miles away), great for family activities before or after your meal.
What shopping options are near Portillo's Addison?
Close by are Addison Green Meadows Shopping Center and several clothing stores such as Scelebrations Fashion and Top Fashion.
Are there fitness centers near Portillo's Addison?
Yes, gyms and fitness centers nearby include Fit Beyond 50 of Addison, IL, Kim's Martial Arts School, and Anytime Fitness for your workout needs.