Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 100 W Lake Street! Dive into the authentic taste of Chicago Street food at our 50s Diner themed restaurant, just 0.4 miles, 0.6 miles, 3.3 miles from Addison Public Library, Addison Park District, K1 Speed. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,937 reviews
5 stars
1,235
4 stars
328
3 stars
120
2 stars
81
1 star
173
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the deliciousness of various menu items, particularly the Italian beef and chocolate cake, but also noted inconsistencies in food quality and portion sizes.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly dirty tables and overall restaurant hygiene.
Customer Service
While some staff members received commendations for their friendliness and helpfulness, there were significant complaints about rude service and order inaccuracies.
Pricing
Several customers mentioned that the prices were high relative to portion sizes and quality, leading to mixed feelings about value for money.
Atmosphere
The restaurant's atmosphere was generally described as pleasant, though some noted uncomfortable seating and a busy environment affecting service speed.
- TMTom Mish6 days ago5.0Delicious Italian beef, Chicago dogs, etc...
- AGAshley GardnerNov 17, 20255.0The food here is always tasty and staisfying. Staff were friendly and service was fast.
- NRNatali RhodeNov 10, 20251.0Found a hair in my fries after I was already chewing it. Why are the employees not wearing hair nets?? Man or woman. Doesn’t matter. This is GROSS and Portillo’s needs to go back to quality instead of 🤑. Used to love portillo’s… not anymore. And this isn’t the first time this has happened either. Do better!!
- RGRomil GauravNov 8, 20255.0Nostalgic setting....and properly prepared.
- CWCharlton WinstonOct 30, 20255.0Gray place for a quick bite. Not just hot dogs but great polish sausage dogs too!!!
Frequently Asked Questions About Portillo's Addison
What are the regular drive-through hours at Portillo's Addison?
The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to midnight.
Where is Portillo's Addison located?
It is located at 100 W. Lake St., Addison, IL 60101, USA.
What type of food can I expect at Portillo's Addison?
Portillo's offers authentic Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like their famous chocolate cake shake.
Does Portillo's Addison offer delivery and catering services?
Yes, Portillo's Addison provides convenient delivery and catering options to bring their Chicago favorites right to your door.
What payment methods are accepted at Portillo's Addison?
They accept American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards.
Is Portillo's Addison family-friendly and accessible?
Yes, the restaurant is family-friendly, offers children's menus, and has wheelchair-accessible entrances, seating, parking, and restrooms.
Can I use drive-through or curbside pickup services at Portillo's Addison?
Yes, both drive-through and curbside pickup are available for your convenience.
Which nearby places can I visit before or after dining at Portillo's Addison?
Nearby places include Addison Public Library (0.4 miles away), Addison Park District (0.6 miles away), and K1 Speed go-kart racing (3.3 miles away), great for family activities before or after your meal.
What shopping options are near Portillo's Addison?
Close by are Addison Green Meadows Shopping Center and several clothing stores such as Scelebrations Fashion and Top Fashion.
Are there fitness centers near Portillo's Addison?
Yes, gyms and fitness centers nearby include Fit Beyond 50 of Addison, IL, Kim's Martial Arts School, and Anytime Fitness for your workout needs.