Dunkin'

3.7
458 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Addison, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
33 E Lake St, Addison, IL
60101, United States

Hours

Reviews

3.7
458 reviews
5 stars
221
4 stars
81
3 stars
47
2 stars
14
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to negative experiences.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including wrong drinks and missing items.

Product Quality

Customers frequently complained about the quality of food and drinks, mentioning stale coffee, soggy hash browns, and poorly made items.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness, indicating inconsistency in staff performance.
  • JJ
    Joe
    Dec 21, 2025
    5.0
    America runs on Dunkin
  • MW
    Morgan Walsh
    Oct 27, 2025
    1.0
    So sick of paying $5 for a coffee that’s almost always wrong. I made it half an hour down the road with someone else’s coffee and another Dunkin wouldn’t fix it. Not going to Dunkin ever again. So whack.
  • FR
    Frank Romero
    Oct 5, 2025
    5.0
    Best coffee
  • LB
    Laura Bonilla
    Oct 2, 2025
    5.0
    Always friendy and providing excellent customer service!
  • MM
    Mary Murphy
    Sep 24, 2025
    5.0
    Love the manager, she always greets me by my name and it is nice to be remembered when your a daily customer.

Frequently Asked Questions About Dunkin'

What are Dunkin' Addison's hours of operation?

Dunkin' Addison is open Monday to Saturday from 3:30 AM to 10:00 PM, and on Sunday from 4:00 AM to 10:00 PM.

Does Dunkin' Addison offer delivery and curbside pickup services?

Yes, Dunkin' Addison offers both delivery and curbside pickup services for customer convenience.