Dunkin'

3.7
355 reviews
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Business Details

1750 West Lake St, Addison, IL
60101, United States
(630) 200-1755
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Addison, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1750 West Lake St, Addison, IL
60101, United States

Hours

Reviews

3.7
355 reviews
5 stars
168
4 stars
61
3 stars
36
2 stars
17
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, leading to a negative experience.

Product Quality

There were numerous complaints about poor quality drinks and food, including stale items and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, including reports of finding insects in food and dirty seating areas.

Speed of Service

While some customers praised fast service, many others noted slow service and long wait times, particularly during busy hours.
  • MA
    Mubashir Ali
    3 days ago
    5.0
    Good customer service & fresh coffee & food.
  • HO
    Hannah Ott
    Dec 9, 2025
    5.0
    All the employees are so nice! They truly make our day! It's also the only location where my iced latte consistently tastes like coffee, not just milk and flavoring.
  • TH
    Todd Howle
    Dec 3, 2025
    5.0
    Drive Through, Good Coffee
  • MP
    Mosam Patel
    Nov 30, 2025
    1.0
    I recently ordered two Caramel Macchiatos and a cold Mocha, and unfortunately the experience was very disappointing. The Macchiatos were unusually poor in taste—so much so that I had to throw them away. By the time I realized how bad they were, I was already driving in the snow and returning to the store wasn’t practical. Additionally, before paying for my order, I asked the staff member if I could have a cup of water since the weather was bad and I wanted to avoid another stop. Despite placing an order totaling $16, I was told that a cup of water would cost $1. When I declined, clearly frustrated, the employee then offered to charge $0.25 instead. This only made the situation worse, as it felt both dismissive and unprofessional. I understand that supplies have costs, but offering a simple cup of water to a paying customer—especially one spending over $16—should not be treated as an inconvenience or an upcharge. This interaction, combined with the poor quality of the drinks, demonstrates a disappointing lack of customer care. Based on this experience, I will not be returning, and I hope management reevaluates both product quality and customer service standards.
  • LA
    Lola Aburmishan
    Nov 19, 2025
    1.0
    Omg the staff in this location is very very rude and cheap so unfriendly. I got the party coffee jug with other stuff I asked if u can put extra creamer and sugar for my big order they were like oh we have to charge u extra I never had that happen to me in other locations. First and last time going to this location.
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Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Addison, IL?

Dunkin' in Addison, IL is open daily from 3:00 AM to 9:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals at the Addison, IL location.