Business Details
About
Mexican Restaurant
Chipotle Addison - Lake 53 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
572 reviews
5 stars
262
4 stars
104
3 stars
46
2 stars
28
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service quality.
Portion Sizes
Many customers complained about consistently small portion sizes, with several noting that they received half scoops or inadequate amounts of food.
Food Quality
Several reviews mentioned issues with food quality, including stale chips, hard rice, and even reports of finding foreign objects in food.
Operational Issues
Customers reported problems with the restaurant's hours, including early closures and being out of key ingredients, leading to frustration.
Cleanliness
While some noted that the restaurant was clean, others pointed out issues with cleanliness, particularly in the dining area and restrooms.
- MRMichelle Rae5 days ago2.0Okay. First of all, we ordered online to pick up in 10 minutes. We got there. Our food was not done. Actually, my husband's burrito was sitting on that to go counter, just open just sitting there, not even being work done, just the meat, and the fajita vegetables were on it. Nothing else just sitting there getting dry. Then, I stood there for 15 minutes before they finished our order. My husband had a little soup of meat. He couldn't even eat his whole burrito because he didn't have enough meat in it. And I got a burrito bowl, and my last bit of my burrito bowl is all rice. That's it. There's no more meat, there's no nothing. It had so little meat in it that it's just it. It was the worst I never got greeted. No one ever said thank you to me when I was leaving. They handed me the bag and pushed me out. Basically it was the worst ever we're probably down with chipotle
- DDDavidJan 2, 20261.0Been to many chipotle's over the years and this one is by far the worst for portions. Tiny scoops of rice, meat and beans. When you are paying these prices you need to give adequate portions and quit being so darn cheap.
- BBBaddie BDec 19, 20251.0Skinny asian guy gives the worst serving sizes I’ve ever seen at a chipotle.
- MFMatt FillmoreDec 18, 20251.0Chipotle hire more employees. We get it your shareholders need to see profit but your customers aren't going to keep coming here if they have to wait 15 minutes
- CGcuteShadowluna GirlDec 18, 20254.0I coming to this place for the Guacamole
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Addison - Lake 53 offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 1078 N Rohlwing Rd?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Addison - Lake 53 provide any pickup or delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle Addison food online?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
What measures does Chipotle Mexican Grill take regarding food quality?
Chipotle uses only 53 real ingredients, sourcing from farms that follow humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
What is the contact email and phone number for Chipotle Addison - Lake 53?
You can reach them via email at il.1819.AddisonLake@chipotle.com or call +1 630-282-7220.
Is Chipotle Mexican Grill in Addison welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit after dining at Chipotle Addison - Lake 53?
After your meal, you might enjoy visiting Walmart Addison for shopping, GameStop for video games and electronics, or relaxing at the nearby SC Recruiting Addison beauty salon.
Are there other fast food options near Chipotle Mexican Grill in Addison?
Yes, nearby alternatives include Wingstop for chicken dishes, Panda Express for Chinese fast food, Subway for sandwiches, and Casey's for pizza and convenience items.
How can nearby transportation and services help me access Chipotle in Addison?
Nearby services such as Marathon Gas Station and key locksmiths like Minute Key and KeyMe Locksmiths provide convenience if you're traveling by car, ensuring easy access and assistance around the area.