Located in the old servant’s kitchens, the setting retains many original features - including the vast cast iron stoves of the 1700's - which give the restaurant its unique character. This was once a place of bustling activity, controlled chaos and unrivaled culinary skill. This was a place where cooks and servants once created the finest dishes for the aristocracy.
Location
Kathleen's Kitchen at Carton House, A Fairmont Managed Hotel
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.