At Tula, our mission is to bring joy to every customer with our fresh, fast, and delicious food. We do that by making our burritos and bowls with only the finest ingredients. The provenance of our food is of the utmost importance to us. We know that when you make good food with high-quality, fresh, and ethically sourced ingredients, something magical happens.
We also believe that good food is as much about community as it about ingredients. We are committed to doing right by the environment and the people in our communities, which we achieve by using recyclable material where possible, and incorporating sustainability into our strategic thinking and everyday operations.
Tula - fresh, fast and delicious burritos and bowls.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.