In 1997 a small six seater fast food restaurant opened on the Grand Parade in Cork City. We quickly established a following for the taste of its Secret Recipe Chicken: Hillbilly’s was born. While Hillbilly’s has expanded over the years we have stuck to our roots and kept the same core values. Providing our customers with fast friendly service and fresh, tasty, high quality food. Now with 11 stores around Ireland and a delicious menu of Breast in a Buns, Chicken Tenders, Wraps, Burritos, Boned Chicken and Fresh Beef Burgers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.