Subway

3.7
285 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Twin Falls Subway® Restaurant at 1553 Kimberly Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1553 Kimberly Road, Twin Falls, ID
83301, United States

Hours

Reviews

3.7
285 reviews
5 stars
130
4 stars
50
3 stars
37
2 stars
19
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor attitude.

Food Quality

Customers report inconsistent food quality, with some enjoying fresh and well-prepared sandwiches, while others complain about poor ingredient quality and incorrect orders.

Cleanliness

Multiple reviews highlight issues with cleanliness, including dirty tables and unsanitary food preparation practices.

Speed of Service

Service speed varies significantly; some customers report quick service, while others experience long wait times and slow order fulfillment.

Employee Training

There are concerns about inadequate employee training, leading to mistakes in orders and poor customer interactions.
  • TP
    Tyler Pereira
    Oct 29, 2025
    1.0
    Do not go to this location and order a SALAD without specifying you want lettuce in your SALAD. Do not order a subway club salad if you want ham/turkey you will get roast beef instead
  • KS
    Kelly Stewart
    Jul 18, 2025
    1.0
    had several disappointing experiences at this Subway location. On multiple visits, a particular employee has been consistently rude to customers and employees. I order online ahead of time and they have not received my order on multiple occasions. This particular employee always acts put off and annoyed that I'm even there asking for the order ive paid for. She is very rude to the other employees and says things like "she is new and slow and I'm the only one making sandwiches so there's a long wait". I've held a customer service role my entire career, including the food service industry and this behavior goes beyond unprofessional. I’m sharing this feedback in the hope that management addresses the issue and improves customer service at this location. I would like to continue visiting, but the current environment makes that difficult
  • CA
    Cathy Adams
    Aug 19, 2019
    1.0
    This store was so extremely dirty.. from the time I walked in and the sneeze guard had smudges and food particles all over it.. I used the restroom and had to wash the dried urine off the seat first.. I had ordered a drink but the counter in front of the fountain was covered in pop..you couldn't even set your glass down put the lid on.. My sandwich also had rotten spinach on it also..
  • PC
    patrick conroy
    Dec 8, 2018
    4.0
    Typical Subway.
  • MS
    Mallory Snow
    Mar 10, 2018
    3.0
    Only one subway in Twin Falls is worth going too. The one on blue-lakes always has good bread instead of the other that taste like they are 2 days old

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1553 Kimberly Road in Twin Falls?

The Subway at 1553 Kimberly Road is open daily from 8:00 AM to 9:00 PM.

Does Subway at 1553 Kimberly Road offer delivery services?

Yes, this Subway location provides delivery services for your convenience.