McDonald's

3.6
1024 reviews
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Business Details

3234 Kimberly Road, Twin Falls, ID
83301, United States
(208) 933-2030
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3234 Kimberly Road, Twin Falls, ID
83301, United States

Hours

Reviews

3.6
1,024 reviews
5 stars
359
4 stars
242
3 stars
178
2 stars
101
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and orders being forgotten.

Food Quality

There were numerous complaints about food quality, including undercooked items, cold food, and incorrect orders.

Staff Attitude

Several reviews highlighted rude or dismissive behavior from staff, leading to negative customer experiences.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and floors, indicating inconsistency in maintenance.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • HM
    Heather McCoy
    Nov 10, 2025
    1.0
    Everytime I come here the employees who work the morning shift are absolutely horrible. Rude, argue with you if THEY don’t get your order right even had an employees yell at me because she couldn’t hear me at the drive through. So when I spoke up I was accused of yelling. Very unhappy people that work there and they treat the customers like crap. If you don’t like your job find a new one and stop taking it out on the customers.
  • JS
    Janet Snedeger
    Nov 3, 2025
    4.0
    This is a new location and I think there's still a learning curve. The sevice is slow even though we place all our orders through the app. The food is hit or miss.
  • WD
    Will Durfee
    Oct 31, 2025
    1.0
    Been trapped in the drive thru for almost 30 mins with no movement.
  • RH
    Ricky Hernandez
    Oct 31, 2025
    2.0
    Waited over 20 min for breakfast. Gave up and asked for refund somehow online orders that ordered after us got served first.
  • MB
    Matthew B
    Oct 30, 2025
    1.0
    I’ve visited this McDonald’s location many times and usually have great experiences, but my most recent visit was very disappointing. The drive-thru staff were rude when we tried to clarify our drink order—a large was ordered, but the staff member dismissively said, “Too bad, you’re getting a medium,” without giving us a chance to fix the mistake or pay the difference. After waiting over 10 minutes, our food arrived cold, undercooked, and unappetizing. While I understand everyone can have an off day, the combination of poor attitude and low-quality food made this visit unacceptable. I hope management addresses these issues so future customers don’t have the same experience.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru service?

The McDonald's drive-thru is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturday and Sunday from 6:00 AM to 11:00 PM.

Can I order McDonald's food for delivery and what are the delivery hours?

Yes, you can order delivery from McDonald's. Delivery is available Monday to Friday from 5:00 AM to 10:30 PM, and on weekends from 6:00 AM to 10:30 PM.