McDonald's

3.6
1029 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3234 Kimberly Road, Twin Falls, ID
83301, United States

Hours

Reviews

3.6
1,029 reviews
5 stars
360
4 stars
242
3 stars
178
2 stars
102
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.

Food Quality

Feedback indicated inconsistent food quality, with many instances of cold, undercooked, or stale food.

Cleanliness

Several reviews mentioned dirty tables and floors, contributing to an overall negative dining experience.

Efficiency

Many customers expressed frustration with slow service, particularly in the drive-thru, leading to long wait times.
  • JJ
    Jacob Johnson
    Jan 4, 2026
    1.0
    Waited 15 minutes to get fries that tasted old, no napkins and both sandwiches we ordered made incorrectly, only thing that tasted fresh was the chicken nuggets. The drive thru order taker was rude as well and when I said yes to rounding up they never did. My tip, if your going to make people wait make sure they receive hot fresh food made correctly so they leave happy. Came at 11:15am on January 4th
  • AS
    Andrew Swensen
    Jan 1, 2026
    5.0
    Fresh and delightful. Wow.
  • SL
    S L
    Dec 25, 2025
    1.0
    This McDonalds use to be good and my regular go to store. But now it's run by what looks like teens who could care less about the quality of the food. The management must be horrible as well. The food is always cold. But you still have to wait for a long time to get it. The burgers taste gross and with wilted veggies. Don't go here. I can promise you that you'll be sorry. There needs to be very serious changes. Otherwise I'm never going back.
  • SM
    Stephen Morley
    Dec 5, 2025
    1.0
    I hate this location. I’ve tried every strategy in the book to get my food hot out of this location. I have never eaten a hot fry by these establishment. I do mean hate. I’ve been here when they are completely slow and they send me to the wait stall for 10 mins. I’ve used the app and still get sent to wait area for cold food. I’ve been stuck in a line where I wait to get cold food. I spend more gas on this place than if I should drive into twin and go to sit down restaurant. If I did that at least I could waste my money on the tip, bad service, but hot food. The app sucks. This place sucks.
  • HM
    Heather McCoy
    Nov 10, 2025
    1.0
    Everytime I come here the employees who work the morning shift are absolutely horrible. Rude, argue with you if THEY don’t get your order right even had an employees yell at me because she couldn’t hear me at the drive through. So when I spoke up I was accused of yelling. Very unhappy people that work there and they treat the customers like crap. If you don’t like your job find a new one and stop taking it out on the customers.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru service?

The McDonald's drive-thru is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturday and Sunday from 6:00 AM to 11:00 PM.

Can I order McDonald's food for delivery and what are the delivery hours?

Yes, you can order delivery from McDonald's. Delivery is available Monday to Friday from 5:00 AM to 10:30 PM, and on weekends from 6:00 AM to 10:30 PM.