McDonald's

3.6
2260 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
869 Pole Line Rd, Twin Falls, ID
83301, United States

Hours

Reviews

3.6
2,260 reviews
5 stars
841
4 stars
522
3 stars
431
2 stars
186
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty tables and bathrooms.

Customer Service

While some customers praised the friendly staff, many others reported poor service and unhelpful management.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others received poorly prepared items.
  • TM
    Thomas Moore
    Jan 4, 2026
    5.0
    Good Double Fish Filet with extra sauce...
  • TW
    TJMac Worship-Team
    Jan 4, 2026
    2.0
    Wow. Just use the mobile app. The drive-thru doesn't listen. Then, when you go inside to correct your order they simply hand you 2 slices of cold cheese to make amends. Just use the app. Just use the app. Follow up after posting :So I got a very generic link to talk to the company about this store. And that doesn't work either. Am I surprised? Not any longer.
  • RM
    Robyn Mullins
    Dec 31, 2025
    5.0
    Good
  • JV
    Joao Vitor
    Dec 28, 2025
    3.0
    Long time to wait
  • AK
    Alisa Kay
    Dec 15, 2025
    1.0
    I ordered the crispy chicken sandwich, the picture showed lettuce and tomato. I got two burnt buns on the inside, burnt chicken and 2 pickles. I didn't take it out of the bag until I got home. Wasn't about to go back. I would be embarrassed to serve anything like that.

Frequently Asked Questions About McDonald's

What are the main services offered by McDonald's at 869 Pole Line Rd, Twin Falls?

McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.

What are the opening hours for the McDonald's restaurant in Twin Falls?

The restaurant is open daily from 5:30 AM to 11:00 PM, with extended hours on Friday and Saturday till midnight for drive-thru and till 11:30 PM for delivery.