McDonald's

3.6
2252 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
869 Pole Line Rd, Twin Falls, ID
83301, United States

Hours

Reviews

3.6
2,252 reviews
5 stars
837
4 stars
522
3 stars
430
2 stars
184
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms.

Staff Attitude

While some customers praised friendly staff, others experienced rude or unhelpful service, particularly from management.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others received cold or improperly prepared items.

Drive-Thru Experience

The drive-thru was noted for being fast by some, but others experienced delays and poor communication.
  • SC
    S CoRe
    1 day ago
    3.0
    Unfortunately, this location is a hit and miss when it comes to taste of food and if they even make it right. If you have a special request, you better cross your fingers that comes out the way you asked for it.
  • FG
    Finn Gardner
    Nov 9, 2025
    5.0
    Amazing customer service and great people.
  • ET
    Edwin Terrell
    Nov 8, 2025
    1.0
    Waited more than 30 min and ended up getting money back. Great job guys
  • RP
    Racheal Packham
    Oct 23, 2025
    1.0
    They screwed up my order and then refused to fix it talk to the manager freza and she refused to take it so we had to go back through the line when we already made our order this is some bullshit this place is a joke
  • SR
    Stacie Rekow
    Oct 14, 2025
    4.0
    Fast drive through and the employees were courteous and paid attention to detail.

Frequently Asked Questions About McDonald's

What are the main services offered by McDonald's at 869 Pole Line Rd, Twin Falls?

McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.

What are the opening hours for the McDonald's restaurant in Twin Falls?

The restaurant is open daily from 5:30 AM to 11:00 PM, with extended hours on Friday and Saturday till midnight for drive-thru and till 11:30 PM for delivery.