Jimmy John's

4.0
271 reviews

About

Sandwich Restaurant

Location

Jimmy John's
130 Blue Lakes Blvd N, Twin Falls, ID
83301, United States

Hours

Reviews

4.0
271 reviews
5 stars
149
4 stars
49
3 stars
27
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported long wait times and issues with order accuracy, leading to frustration and dissatisfaction.

Food Quality

While many reviews praised the sandwiches for being delicious and fresh, there were complaints about inconsistent quality and portion sizes.

Customer Service

Mixed feedback on staff interactions; some customers experienced friendly service, while others reported rudeness and poor management responses.

Pricing Concerns

Customers noted that the prices are on the higher side, with some feeling that the value did not match the cost.

Delivery Problems

Multiple reviews highlighted issues with delivery, including delays and confusion over delivery areas.
  • JR
    jennifer Richardson
    3 days ago
    4.0
    Good food and fast service
  • AM
    Abdelgadir Mohamed
    3 days ago
    1.0
    Our order was made incorrectly despite a clear request for no bacon on a chicken sandwich. When we calmly asked for the mistake to be corrected, the situation escalated unnecessarily and staff chose to call the police instead of resolving a simple order issue. This response was completely disproportionate and upsetting. Basic customer service and de-escalation could have handled this situation easily.
  • DC
    Danielle Chavez
    Oct 10, 2025
    5.0
    Stopped in for a sandwich Wednesday night. Service was great, vibe was chill, playlist was chill. Great food and experience!
  • BF
    Ben Ferons
    Oct 1, 2025
    2.0
    not really a fan
  • KL
    Kira L.
    Sep 6, 2025
    1.0
    Took an hour before my order was delivered. I called and spoke to the Manger who reimbursed me without any of my information? I still show no reimbursement at all. She laughed over the phone and was rude, and said she would keep my name and number. Keep it, I will never use your establishment again. I want reimbursed!