Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and attentive staff, highlighting their efforts to ensure satisfaction.
Long Wait Times
Several reviews mentioned long lines and slow service, with some customers expressing frustration over wait times.
Drink Quality
While many enjoyed the drinks, there were complaints about incorrect orders and inconsistent drink quality.
Atmosphere
The lively atmosphere and music were appreciated by some, but others found the loud music disruptive to communication.
Location Issues
Customers noted difficulties with the parking lot and drive-thru layout, which contributed to the overall experience.
JB
Jeff Besancon
Dec 12, 2025
5.0
The scarecrow is amazing both in frappe and hot
KR
Kim Roberts
Dec 8, 2025
1.0
This location is ridiculous. The lines are always wrapped around the building and now I know why! I was at the window behind 1 car for at least 20 minutes. They were playing music and getting out of car laying on the hood of the car! Laughing and playing around with the employees. Like it was a game and not a job! I have been spending money with dutch for years and that display last night I will not spend any of my money in this bullshit anymore!
LL
Lauren Lillo
Nov 29, 2025
5.0
Everyone at the window went above and beyond with customer service! The woman at the window double checked my order and corrected errors while refunding me the amount I was overcharged for in the initial order. They were all very friendly and exhibited amazing customer service in ensuring that the coffees were made correctly and to my satisfaction, as I am very picky. Great coffee & great service at this particular location!
AO
Alexus O
Nov 29, 2025
1.0
Arrived at 10:45 employees lets us sit in line and as the line got smaller we got to the drive thru window it was 11 and they said oh sorry we’re closed we can only offer water chocolate milk 😑 would have been nice to have someone come out at let us know they rather just keep us in line …? They come out to get orders but can’t come out and said hey we close at 11 and we won’t be serving you guys only the car that’s ahead of you and not you and the other 3 cars behind you … call me a Karen all you want but customer service sucked 🤷🏽♀️ waisted 15 min waiting in line to be told we can’t provide service
DS
Darien Sanchez
Nov 12, 2025
5.0
Ah yes, Dutch Brothers. A recent-ish addition to twin falls and a quintessential part of many a person's morning routine. There is nothing that can be said about this location that cannot be said about other Dutch Bros locations across the United States. The service is typically fast the staff are usually high-spirited and wonderful. The drinks are quite tasty, if not a little pricey.
If you're looking for a morning pick-me-up a midday energy boost or an evening treat this is definitely the place to go.
However, I warn the intrepid adventurers and coffee seekers of twin falls to be careful when trying to get to this location. It is located just off of Blue lakes and as we all know the traffic can be a little hectic at times. The entrance window is rather small and the traffic flows fast meaning that you have to play a real life game of frogger if you want to get in or out.
There's also a particularly heinous dip as you exit the line- If you don't know what this means, I will translate for you. If your suspension is bad or in a state of disrepair this will immediately cause your vehicle to dip and then jump back up. If you don't have good cup holder so or a friend who has strong grippers. Your newly bought coffee or various caffeinated beverages will end up coating the interior of your vehicle.
This isn't so bad if you don't dislike the smell of what you're drinking. It is quite bad if you don't like a sticky or messy vehicle interior. 2.5 out of 10 the bump hurt my butt and my pride, It wouldn't have been so bad if it would have bought me dinner first.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 572 Pole Line Rd, Twin Falls?
Dutch Bros Coffee at 572 Pole Line Rd, Twin Falls is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer any sugar-free flavors?
Yes, Dutch Bros Coffee offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app you can receive a free drink reward on your birthday. If you don't have the app, just let your broista know!
What types of payment does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Please check with your local shop for specifics.
Can I order drinks ahead or use curbside pickup at this location?
Dutch Bros Coffee offers curbside pickup but does not provide delivery. Ahead ordering is available through their app or website.
What nearby healthcare facilities are close to Dutch Bros Coffee at 572 Pole Line Rd?
Nearby healthcare facilities include Davita Kidney Care, Davita Dialysis, St Luke's Medical Plaza 2, Aspen Dental, and Innovative Family Medicine of Idaho. These are convenient locations if you have appointments and want to grab a coffee or snack before or after your visit.
Are there any nearby gyms or recreational centers near Dutch Bros Coffee?
Yes, Southern Idaho Volleyball Academy and Planet Fitness gyms are close by, perfect spots to work out before or after enjoying a refreshing drink at Dutch Bros Coffee.
What dining options are available near Dutch Bros Coffee at 572 Pole Line Rd?
Nearby dining options include Subway and Twinstop II convenience store with fast food offerings, ideal for grabbing a meal in combination with your Dutch Bros visit.
Can I find banking services near Dutch Bros Coffee?
Yes, Ireland Bank and Idaho Central Credit Union are located nearby, which can be convenient for customers handling bank errands alongside their coffee runs.
How can I download the Dutch Bros app for ordering and rewards?
You can download the Dutch Bros app on the Apple App Store at https://apps.apple.com/us/app/dutch-bros/id1529179884 or on Google Play at https://play.google.com/store/apps/details?id=com.dutchbros.loyalty.